Great lobby with a couple of nice bars and an acceptable club floor, but terrible standard rooms with peeling paper, water stains, and many bathrooms so old that the chrome is worn off the fixtures. If you are staying here, you should only really consider the SPG or Club Floors. The club itself isn't anything special and since most rates... More

At 60,000UGX, the buffet at the Sheraton is quite reasonably priced. However, there is not a huge choice of non-African food. This is perhaps understandable when you consider that the buffet, for some reason, doesn't get that many customers. On the three occasions we were there recently, no more than about 25% of the tables were occupied, which is a... More

I stayed in the Sheraton for three weeks while on a short-term assignment. The good points: the staff are very friendly if not always efficient. The internet is free but unreliable. The gym is really good: an open, light, airy space with plenty of cardio and weight machines and space for stretching and aerobics. My only real complaint about the... More

Nice flashy facilities but service was a bit hit and miss. Expensive compared to other local hotels so I expected 5 star service as well as facilities. Bill settled in US$ was nice. but to launder a shirt =$13. Food overall pretty good but unpredictable service. TV never worked. Internet WiFi easy to log into anywhere in building but connection... More

The room was fine however the tv did not work properly. I booked in at 5am however they charged me for the previous night and when I checked out at 3am when breakfast was not available or room service they charged me another full night. The service was not very good from the front of house team who all in... More

Stayed here for a four day business trip. Staff are really friendly,service is a little slow. You. Need to ask a couple of times for anything. Breakfast on the terrace at the back of the restaurant is great, location in town is really. Handy for most business clients. Rooms were ok,as previous comments bathrooms. Are a bit on the small... More

For the most part, the hotel was great. it offered all of the amenities: pool, sauna, nice gym, restaurants; it was clean, staff was great. There were two negatives: the internet connection was terrible, and there was no internet for an entire day. I would sometimes be able to get a weak connection in my room, but usually I had... More

Fantastic Mediterranean food experiance on friday night at Sheraton's Paradise Grill. I brought a frew friends over for dinner a few fridays ago, and they where all amazed over the authentisity and fantastic taste of the great foods for all around the Mediterranean. Everyone wants to do it again; but now they are also opening a new restaurant next to... More

It may be slightly overpriced, but the location and breakfast buffet are worth it. Standard rooms are very average, just like any business hotel. Bathrooms are very small, but clean. One drawback is the scarce power outlets in standard rooms. My room had one outlet that was easy to reach. When you have a laptop, phone, and a hair dryer,... More