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All 52 Kampala hotels

Kampala Sheraton Hotel

4.0 of 5
Ternan Avenue | P. O. Box 7041, Kampala, Uganda
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Kampala Sheraton Hotel
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53%
Ranked #11 of 52 hotels in Kampala
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217 reviews from our community

Traveller rating
    27
    83
    60
    35
    12
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Families
4
 
Couples
17
 
Solo
22
 
Business
161
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Juba
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW

Kampala is a great city and the Ugandans are a wonderful people but they appear fond of music with a very heavy baseline. Nothing wrong with that if that is what you like but when you are charging $255 per night you need to be able to provide guests with a reasonable chance of a decent night's sleep without the... More

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Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 16 June 2013 NEW

Great lobby with a couple of nice bars and an acceptable club floor, but terrible standard rooms with peeling paper, water stains, and many bathrooms so old that the chrome is worn off the fixtures. If you are staying here, you should only really consider the SPG or Club Floors. The club itself isn't anything special and since most rates... More

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77 hotel reviews
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49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

At 60,000UGX, the buffet at the Sheraton is quite reasonably priced. However, there is not a huge choice of non-African food. This is perhaps understandable when you consider that the buffet, for some reason, doesn't get that many customers. On the three occasions we were there recently, no more than about 25% of the tables were occupied, which is a... More

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See 7 more reviews by kenc for Kampala
Washington, DC
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 9 June 2013

I stayed in the Sheraton for three weeks while on a short-term assignment. The good points: the staff are very friendly if not always efficient. The internet is free but unreliable. The gym is really good: an open, light, airy space with plenty of cardio and weight machines and space for stretching and aerobics. My only real complaint about the... More

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USA
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 June 2013

Nice flashy facilities but service was a bit hit and miss. Expensive compared to other local hotels so I expected 5 star service as well as facilities. Bill settled in US$ was nice. but to launder a shirt =$13. Food overall pretty good but unpredictable service. TV never worked. Internet WiFi easy to log into anywhere in building but connection... More

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Muscat
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 June 2013

The room was fine however the tv did not work properly. I booked in at 5am however they charged me for the previous night and when I checked out at 3am when breakfast was not available or room service they charged me another full night. The service was not very good from the front of house team who all in... More

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Dubai, United Arab Emirates
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 June 2013 via mobile

Stayed here for a four day business trip. Staff are really friendly,service is a little slow. You. Need to ask a couple of times for anything. Breakfast on the terrace at the back of the restaurant is great, location in town is really. Handy for most business clients. Rooms were ok,as previous comments bathrooms. Are a bit on the small... More

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Baltimore, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 May 2013

For the most part, the hotel was great. it offered all of the amenities: pool, sauna, nice gym, restaurants; it was clean, staff was great. There were two negatives: the internet connection was terrible, and there was no internet for an entire day. I would sometimes be able to get a weak connection in my room, but usually I had... More

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Kampala, Uganda
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 May 2013

Fantastic Mediterranean food experiance on friday night at Sheraton's Paradise Grill. I brought a frew friends over for dinner a few fridays ago, and they where all amazed over the authentisity and fantastic taste of the great foods for all around the Mediterranean. Everyone wants to do it again; but now they are also opening a new restaurant next to... More

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See 2 more reviews by johnpetter for Kampala
Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 16 May 2013 via mobile

It may be slightly overpriced, but the location and breakfast buffet are worth it. Standard rooms are very average, just like any business hotel. Bathrooms are very small, but clean. One drawback is the scarce power outlets in standard rooms. My room had one outlet that was easy to reach. When you have a laptop, phone, and a hair dryer,... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(8)
  • Room service(7)
  • Breakfast buffet(4)

Additional Information about Kampala Sheraton Hotel

Address: Ternan Avenue | P. O. Box 7041, Kampala, Uganda
Phone Number:
Region: Uganda > Central Region > Kampala
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Kampala
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Ideally located in the heart of Kampala city, Sheraton Kampala Hotel welcomes travelers with a relaxed ambience and a dazzling array of upscale amenities.Just 45 minutes drive from Entebbe International Airport, we are within easy reach of the Central Business District area and shopping malls. Take a magnificent view of the city or the well-known Kololo and Nakasero hills from our 233 newly renovated guest rooms and suites, which are each decorated with a local flavor and homey comfort.Our well-equipped Fitness Centre – complete with a cardiovascular gymnasium and outdoor pool – will make your stay more relaxing. If you’re joining us on business, we have 11 flexible meeting rooms for conference and banquet facilities—including a Grand Ballroom—with great options for five to 500 guests. A fully-equipped business centre with Internet, fax, and photocopying services is also available.Try out our Paradise Grill, with fun themed lunches and dinners offering international cuisine. As the evening falls, gather with family, friends or colleagues for a delicious meal at the Equator lounge, which stays open throughout the week with our resident DJ spinning your favorite songs until 3.00 am.Whatever your plans, our friendly staff at the Sheraton Kampala Hotel will make your stay a memorable one. ... more   less 
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Also Known As:
Sheraton Kampala
Kampala Sheraton

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