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Dolphin Suites

Princess Anne Drive, Plot 36, Kampala, Uganda
Hotel amenities
Dolphin Suites
Ranked #21 of 52 hotels in Kampala
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8 reviews from our community

    Trip type
Traveller rating
    2
    4
    2
    0
    0
Date Rating
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 March 2013 via mobile

I recently travelled to Uganda as part of a charity working with Kiddawalime school. I stopped at this hotel and thought it was very good. The staff was extremely friendly and carried my luggage and kept asking me if I needed anything. The maids were very friendly. Everyday I would find my clothes neatly folded and the room spotless! The... More

Was this review helpful? Yes
Ashvinder_Singh, Manager at Dolphin Suites, responded to this review
6 March 2013

Dear Guest, Thank you for your feedback. We are delighted that you enjoyed our rooms, as well as our array of services. Also we assure that the said feedback will be taken in the most optimistic way and considering them as the moments of truth and a point of improvisation. We look forward to the pleasure of serving you in... More

Reading
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 May 2012

used this hotel as a base for our travels in and around Kampala... Accomodation 1. Clean rooms 2. TV and wifi (Wifi is better on the top floor). 3. Hot water 4. Good service from room staff. 5. AC in each room. Location 1. In a well to-do area of Kampala. 2. Safe and quiet. 3. Close to centre of... More

Was this review helpful? Yes
Ashvinder Singh S, Manager at Dolphin Suites, responded to this review
11 September 2012

Dear Guest, Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit. Warm Regards Ashvinder Singh Saini Asst. General Manager More

Stockholm, Sweden
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2012

Dolphin Suites is a quiet hotel in a business district of Kampala. Many international NGOs have offices nearby and the area feels very safe, even at night. The stay, which also included using the conference amenities, was mostly to my satisfaction. Wireless Internet has almost complete coverage of the hotel area and very good speed, considering. My room also had... More

Was this review helpful? Yes
Ashvinder Singh S, Manager at Dolphin Suites, responded to this review
11 September 2012

Dear Guest, Thank you for your feedback. We are delighted that you enjoyed our rooms, as well as our array of services. Also we assure that the said feedback will be taken in the most optimistic way and considering them as the moments of truth and a point of improvisation. We look forward to the pleasure of serving you in... More

London England
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 February 2012

Excellent small hotel outside city centre, very attentive staff, lovely open dining room/bar and good smallish pool. Room spotlessly clean, newly decorated with excellent shower. Food only average & unfortunately three tvs in dining area were nearly always on, sometimes with different channels & could only be turned down if other guests agreed. Laundry prices high, so I didn't bother.

Was this review helpful? Yes 1
Ashvinder Singh S, Manager at Dolphin Suites, responded to this review
11 September 2012

Dear Guest, Thank you for your feedback. We are delighted that you enjoyed our rooms, as well as our array of services. Also we assure that the said feedback will be taken in the most optimistic way and considering them as the moments of truth and a point of improvisation. We look forward to the pleasure of serving you in... More

Exeter, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 November 2011

Good points: Nice quiet neighbourhood. Bugolobi is an up-market neighbourhood with some super properties surrounding the hotel and is very quiet, away from the hustle and bustle and traffic madness of Kampala city centre. The staff were very friendly and service mostly very good. Food is not bad. Negative points: Despite other reviewers comments, the Dolphin does NOT have kitchenettes... More

Was this review helpful? Yes 1
Ashvinder Singh S, Manager at Dolphin Suites, responded to this review
11 September 2012

Dear Guest , Greetings of the day!!! We appreciate your effort to highlight our points where we do need to work on in order to ensure that our guests have a memorable stay. In reference to your mentioned concern kindly be rest assured we will be looking into the said points in a most optimistic way and considering them as... More

London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 March 2011

Has the potential to be nice, but service is slow, rooms somewhat dated and prices too high. We also suffered having no hot water for 5 days out of 6. We complained to the management every day and were told a technician was fixing it. Clearly they were not. There are many other hotels in this area of Kampala that... More

Was this review helpful? Yes 2
Ashvinder Singh S, Manager at Dolphin Suites, responded to this review
11 September 2012

Dear Guest , Greetings of the day!!! We appreciate your effort to highlight our points where we do need to work on in order to ensure that our guests have a memorable stay. In reference to your mentioned concern kindly be rest assured we will be looking into the said points in a most optimistic way and considering them as... More

dubai
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 11 May 2008

Dolphin Suites is nestled in the quite neighbourhood of Bugolobi and is a modern and convenient place to stay. The swimming pool and the outdoor bar are surely my favourite places in the sprawling property. Managed by Frank Karake, a professional in the tourist industry, the Dolphin Suites are surely a recommended place to stay for tourists and business travellers... More

Was this review helpful? Yes 1
Ashvinder Singh S, Manager at Dolphin Suites, responded to this review
11 September 2012

Dear Guest, Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit. Warm Regards Ashvinder Singh Saini Asst. General Manager More

A TripAdvisor Member
5 of 5 stars Reviewed 17 December 2005

I want to recommend the Dolphin Suites. It is a place where you can make your self and family at home. The rooms are large clean and comfortable.Kitchenett's are nice for a quick snack to fix. The Pool is clean and easy to get to from any room.Up stairs you will find the gym for a good work out. I... More

Was this review helpful? Yes 2
Ashvinder Singh S, Manager at Dolphin Suites, responded to this review
11 September 2012

Dear Guest, Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit. Warm Regards Ashvinder Singh Saini Asst. General Manager More

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Additional Information about Dolphin Suites

Also Known As:
Dolphin Hotel
Address: Princess Anne Drive, Plot 36, Kampala, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Fitness Centre Restaurant Swimming Pool
Hotel Style:
Ranked #21 of 52 hotels in Kampala

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