We stayed here on the way back from Merzouga. We were tired from the long drive and relaxing in the room. My husband was about to crash and I was about to take a shower around 10:30pm. We heard somebody knocking the door. But we thought it was for somebody else since we did not ask anybody to come up.... More

I'm surprised by some of the positive reviews this place receives. Maybe they're from people who didn't stay long or from friends and family of the owners and staff. I had always dreamed of gong to Marrakech, but lovely photos of this hotel give a false impression: we had an awful experience and a ruined holiday. Day 1: room very... More

We stayed here on the last night of our stay in Marrakech - the room itself was huge and the bed is honestly the largest bed I have seen. The spa access was also a lovely treat but staff were abit rude to my boyfriend - the staff for the ladied were lovely. The only draw back was it was... More

Very professional and friendly staff made a pleasant stay in the hotel which is quite stylish and modern. The indoor pool and spa is great and room service food as well. Breakfast is traditional and modern and well presented but the hotel restaurant is nothing to get excited about. We had a few issues however: we booked a double room... More

My boyfriend and I stayed at the Hivernage in November 2012 for five nights. After checking in at the hotel we were taken to our room by a porter, however upon arrival at the room I realised that they had put us in a standard room rather than the Junior Suite we had booked. Just in case I was mistaken,... More

Stayed at The Hivernage Hotel for 4 nights 12th to 16th February. Hotel is attractive and clean; staff were all very friendly and helpful. Standard room was a good size with a nice balcony. Breakfast was good and days spent sunbathing and relaxing in the comfortable outdoors sky bar/terrace on the top of the Hotel were really good. Views of... More

Travelling with my wife and daughter we arrived at the hotel late at night following delays due to adverse weather. We had booked and paid for a triple room and receptionist asked if we needed 2 rooms. No we replied, we have a triple room. After waiting 30 minutes we were shown to a room with only a double bed... More

My husband and I stayed at this hotel from 19th-25thJanuary 2013. We had a nice clean room with balcony, bathroom was a nice size with complementary bath robes, slippers and toiletries. Hotel Spa/Sauna was excellent with indoor swimming pool. We did not use the outdoor pool as its in a shady area & looked very cold. Breakfast was very nice... More

The Hivernage hotel is a an establishment with human dimensions not like those hotels I call fabrics where the point is to get as many customers as possible. First of all the personal is really really well educated, polite, smily. They make you feel home just because of their natural kindness but always being very respectful directed by a great... More