Hotel is okay, we just didnt like the reason that every time we weren't looking bell boy kept moving our luggage cart around. by this happening my wife lost a purse with over 7-900 dollars worth of make-up. the bell boy insisted on us going to our room and he will deliver our luggage to the room without supervision. he... More

A very helpful and friendly stuff welcomes you at the reception. the hotel is a bit old but kept in good condition. its clean and the beds are comfortable, very comfortable. the breakfast is OK, nothing special, but still good enough for a nice start in the day. The restaurant in the evening was good, again , nothing special. I... More

Stay here if you like to be close to night scene or dont plan on getting any rest. There are 2 or 3 nightclubs in the hotel, in addition to more nightclubs around the area. On a weekend night, you will not sleep, until the music stops around 3am. We were on the 6th floor and it was LOUD. The... More

Rooms are quite average for european standards, but in Guatemala it was a real pleasure to find this hotel. Staff is very nice and helpful, hotel is clean, amenities are average

We arrived to this hotel last Friday. When we arrived all the staff was really friendly and willing to help us. The hotel is really clean and cozy. The decoration is beautiful. The location is truly great, it's very easy to get to shopping malls and also the city centre. And the area is safe, we could go out at... More

I feel like somebody important there, all the personel treathme like the president! hahaha!, the atmosphere it's not too old but not too modern, it just contemporary, near by the hotel there is a place called "4Grados Norte", it's not a Mall because it is not in a building, it's more like a cultural place, during the day it's more... More

Basic hotel for a basic trip, was not too bad. Good location, friendly staff and locals. Good food close by. Great sights!

I would stay here again most definetely. The cost is very reasonable and the staff are great. It is a little older but is kept up very well. The rooms were nice and in the new part you could receive wireless internet in your room. The rooms were clean and the food was good. I had the opportunity to eat... More

I booked a reservation by phone and then obtained an email confirmation from the reservations desk (M. Zamora). When the hotel van picked us up at the airport, the driver told us that the hotel was full and offered to take us to another hotel. We refused, arrived at the Conquistador lobby, and were again told that no rooms were... More