I stayed here with my wife before heading on to Xela. It's a great hostel - very clean - comfortable private rooms - free shuttles to take you to the airport or bus station - friendly owner ... the only small criticism would be the shower which had zero pressure but we managed just fine with it anyway ... Overall... More

If you are looking for a Hostel in Guatemala City, this is the place, it is a no brainer! Here's why, in no particular order... Free Airport Shuttle, Great Location, Incredibly Helpful Staff, Safe, Free WiFi, Did I mention great staff, Nice setting, Free Breakfast, Guatemala Jeopardy... Here is the key: Staff is better than Concierge services I've experienced in... More

Queztalroo is definitely the place to stay in Guatemala City. First off, the two brothers and sister team of owners and operators are possibly the friendliest and most helpful people you will meet. They have tons of insight into the city and are more than willing to get you somewhere if you need. The atmosphere of the hostel is kinda... More

I arrived at Quetzalroo thinking that 15 dollars or so is a lot to pay for what it is - it was physically no different to many other hostels. However I quickly realised that what I did not account for was the incredible staff. They are passionate about their country (it's brutal past, it's current problems, it's music and food,... More

I visited Quetzalroo on my way through Guatemala City, and had a great time talking with the owner. The rooms were clean and the staff was really polite. And the owner was very passionate about Guatemala, and sharing his culture with other people. Definitely worth staying at. Also, he directed me to other places to visit in Guatemala, which was... More

The folks at the hostel are friendly enough and the place is quite clean, but there are a few things I did not appreciate: 1. The mattress was extremely soft, I woke up with a backache 2. The breakfast included is very small: 2 pieces of toast, a very small amount of fruit, and a cup of coffee or tea.... More

We arrived in Guatemala City, not really knowing what to expect. Had some people tell us to skip it, but I prefer to find out what a place is like on my own. We booked into the Quetzaroo to make things easy. They came and picked us up from the airport, once we got there, we were welcomed in like... More

Quetzalroo is a great hostel. It is charming and friendly and a little bit funky in the best possible way. The building is airy, colorful, clean and safe. The people there are friendly, helpful and passionate about their beautiful country. I strongly recommend starting your visit to “Guate” at Quetzalroo with Manuel, Marcos, Marie and Willy. They will help make... More

Manuel has INCREDIBLE hospitality and sharing of EXTRA special places in Guatemala City. He runs a great hostel and is the perfect person to begin your Guatemalan experience with. He truly cared about showing us what his country had to offer. He drove us to Antigua and really navigated us around the city. He and his mother then made sure... More