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Extended Stay America - Denver - Aurora North

2.5 of 5
14095 East Evans Avenue, Aurora, CO 80014 (Formerly Extended Stay Deluxe - Denver - Aurora)
Hotel amenities
Extended Stay America - Denver - Aurora North
Ranked #21 of 49 hotels in Aurora
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26 reviews from our community

    Trip type
Traveller rating
    5
    2
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    7
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Date Rating
Santa Monica, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 May 2013

Residents were offering marijuana to me and the entire 3rd floor reeked of marijuana on a daily basis. Mgmt was made aware but did nothing. My clothing became saturated with this odor even into my room because it was that bad, and I'm a nurse. I can't go to work smelling like reefer. The bed felt like a brick when... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 March 2013 via mobile

I don't know we're to start.. this place is horrible rooms were disgusting smelly moldie.. drugs being sold outta rooms I booked for a month lasted only a week here.. drug dealers and weirdos roaming the hallway ..floors smelled like weed staircase was disgusting look like it hasn't been cleaned in months.. the staff was a joke all young kids... More

Was this review helpful? Yes 1
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
12 March 2013

I appreciate you taking the time to write a review of your experience with us. The issues you described in your survey are not acceptable, and I sincerely apologize for your experience. As the new General Manager of this property, I am striving to get any and all issues addressed as quickly as possible.I have added some duties to all... More

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1 review
5 of 5 stars Reviewed 6 February 2013 via mobile

I travel quite a bit and have stayed in all sorts of hotels and I can honestly say the staff at this location is amazing, welcoming and very respectful...I've never been able to say this about an establishment and been referring to all the employees until I was fortunate enough to stay at this location. Its comforting to know that... More

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
8 February 2013

Thank you for your great review of our property. Our goal is to make you feel at home while you are away from home and I am glad we achieved that! Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 December 2012

I needed to stay here for a business trip and everyone was very friendly. In particular, I would like to mention the Manager that was working at the time, I believe her name was Pam. She was very eager to make sure my stay was pleasant.

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
22 December 2012

Thank you for taking the time to write a review of your stay. I'm so pleased to hear about the great service the staff and General Manager provided you with. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Winnsboro, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 December 2012

Was greeted with smiles when I walked in door Every day I was there Room was verry clean .Was Quiet No Bad Stuff in parking lot. Some grab and go get your day off too A good start. Plenty of Good parking. Fun watching the rabbits around the motel they are fun watch out window of room. Thanks for A... More

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
22 December 2012

I received a copy of your review, and wanted to take a moment to personally respond. I am really glad that you enjoyed staying with us during your recent trip to Aurora as management and staff strive to help ensure that each guest has a satisfying experience. I am grateful for the feedback you provided so we are able to... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 November 2012

This is a dive motel with undesirable people walking around. There is mold on bath tiles along with hair stuck to the soap dish. Beautiful stench like any musty smelling room w/ hole in ceiling. The front desk help are slow to respond. I WILL CERTAINLY STAY SOMEWHERE ELSE FROM NOW ON!!!

Was this review helpful? Yes 1
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
2 December 2012

I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are not acceptable, and I sincerely apologize for your experience. We will continue to coach our team to ensure that these kind of issues are going to be addressed and ensure that does not happen again in the future.... More

1 review
5 of 5 stars Reviewed 9 November 2012 via mobile

This hotel is located in a prime location. Close to many restaurants wihtin walking distance. Friendly staff and spacious rooms. Under new management, and many changes being made. Rooms are clean and staff is friendly. hotel has been a bit neglected over time but management is making obvious chsnges to turn that around.

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
14 November 2012

Thank you for taking the time to write a review of your stay. I was delighted to hear how much you enjoyed your stay! We continually work to improve our hotel and I really appreciate the positive comments you made and I look forward to serving you again the next time you find yourself in Aurora. I invite you to... More

Roseville, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 30 September 2012

The location is right by 225 and a few restaurants which is very convenient. The front desk staff is friendly and is very helpful especially when you run out of items you need like soap, coffee etc. thus ends the positive review. As the saying goes, the devil is in the details and this is where this Extended Stay falls... More

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
5 October 2012

I appreciate you taking the time to write a review of your experience with us. While I was concerned reading about your experience, I was thrilled to hear the positive comments concerning staff. We work very hard to provide quality service to our guest and I sincerely apologize that there were noise disturbances that impacted your stay in a negative... More

San Mateo, Ca
1 review
5 of 5 stars Reviewed 26 September 2012

I've stayed at this particular property several times. Always return, because it's great value and more importantly the staff makes me feel at home. That's important to me, when I'm on the road. Clean rooms, cheerful staff and good pricing always brings me back.

Was this review helpful? Yes
Adrian S, Manager at Extended Stay America - Denver - Aurora North, responded to this review
2 October 2012

Thank you for your great review of our property. I'm glad that you enjoyed staying with us during your recent trip. We look forward to seeing you again, should your travels bring you back to our area. More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 July 2012

This is the first review I have ever taken the time to write but this was such a bad experience that I felt I should let others know to stay away from this hotel. We travel often as my husband works for the Federal Goverment and I can honestley sat the hotel was beyond disgusting. We had booked a stay... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Denver - Aurora North, responded to this review
2 August 2012

I recently received a copy of your review of our hotel.  Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff.  I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. It is my pleasure to provide an explanation regarding the... More

 
 
 
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Additional Information about Extended Stay America - Denver - Aurora North

Also Known As:
Extended Stay Deluxe Denver - Aurora Hotel Aurora
Extended Stay Deluxe Denver - Aurora Hotel
Extended Stay America Aurora
Extended Stay Aurora
Aurora Extended Stay
Address: 14095 East Evans Avenue, Aurora, CO 80014 (Formerly Extended Stay Deluxe - Denver - Aurora)
Region: United States > Colorado > Aurora
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 49 hotels in Aurora
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Denver - Aurora North
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