We stayed at the Hotel Jerome last year for New Years (2010-2011), and were overall pretty disappointed. The hotel itself was fine, though kind of walks the fine line between "rustic" and "dated". Service was very inconsistent, and concierge somehow messed up a bunch of reservations for us. The location is fine as far as being in town and near... More

We were in town for Aspen Gay Ski Week and booked last fall through jetsetter with a few friends. From now on I will book directly with the hotel, the jetsetter offer was a rip off and the room rate much lower than what we paid to jetsetter. We had heard that the hotel had changed management (from Rock Rose... More

If you ever wake up from a wonderful "White Christmas" Dream, I am sure you were indeed at the service of the staff of Hotel Jerome. From the moment they greet you from your airport service, to check in and the initial walk through amazing structure of the historic hotel, we were in awe. The amenities, location, room service were... More

I have been to many hotels on vacation but i rank my experience at The Hotel Jerome as one of my favorites by far...From the moment i was picked up at The Aspen Airport to the very moment i was driven back 9 days later i am and will always be impressed by the friendliness, courtesy and professionalism of all... More

Stayed here years ago on our honeymoon, during Thanksgiving, and had a wonderful time. This hotel really embodies the spirit of Colorado Casual. The staff consistently went above and beyond the call of duty. The food was exceptional and presentation was beautiful. Our room was very spacious, immaculate and well-appointed and had postcard-worthy views. Location is right in the heart... More

I don’t have any photographs but I do have this lasting image in my mind. It is of being carried over a threshold into a Victorian room, the golden threads of my wedding dress trailing behind me. My husband and I were spending our wedding night at the historic Hotel Jerome. As a gift the General Manager, Tony DiLucia, left... More

We had a great weekend in Aspen in October. The Hotel Jerome was a great place to stay, convenient to everything with really luxurious rooms and a nice, old-time feel. The pool and hot-tub on a brisk fall day were a nice addition, too. Breakfast was great, as was food at the J-Bar restaurant. Definitely recommended! More

I had a business meeting near Aspen, requiring an overnight there. Hotel Jerome was fantastic. It looks it's age from the outside - clean, simple, functional, period architecture. , but this veneer The old west theme continues through the common areas into their enormous rooms. Beneath the veneer of the decor I found every modern convenience from a gigantic flat... More

We checked into Hotel Jerome on November 1, 2011, the day ownership changed from RockResorts to Auberge, and we experienced a lot of confusion and lack of service. It was unseasonably cold and we couldn't get heat in our room. I made several requests at the front desk and was told engineering would be sent to the room but that... More