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Americas Best Value Inn-Azusa/Pasadena

433 South Azusa Avenue, Azusa, CA 91702
Hotel amenities
Americas Best Value Inn-Azusa/Pasadena
Ranked #2 of 2 hotels in Azusa
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19 reviews from our community

    Trip type
Traveller rating
    9
    4
    2
    3
    1
Date Rating
Santa Fe, New Mexico
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 March 2013

Hotel sounded nice on the website, but fell short on delivering. The room was in disrepair, paint peeling off the walls, traces of mold in the shower, and the toilet ran all night long. The T.V. remote looked like it had never been cleaned. They have to give you a specific "code" to use the wi-fi, but you can only... More

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Ray P, General Manager at Americas Best Value Inn-Azusa/Pasadena, responded to this review
5 March 2013

Thank you for letting us know your concerns. We here at the Americas Best Value Inn want to provide the most outstanding service. We apologize for any inconvenience you had with the room, if we were made aware of the situation we would have immediately acknowledged the problem and re-accommodated you. Our Wi-Fi passwords are all different and we gladly... More

Diamond Bar, California
1 review
5 of 5 stars Reviewed 30 January 2013

I tried this hotel due to my employer telling me he would reimburse me for staying here due to the good price. The hotel didn't disappoint me at all. nice owner and staff. Very safe area close to stores and food. beds are comfortable and the experience was an overall success. -Anthony

Was this review helpful? Yes
Ray P, General Manager at Americas Best Value Inn-Azusa/Pasadena, responded to this review
19 March 2013

Thank you for taking the time out to let us know about your stay. We are glad to hear that you enjoyed your time with us and we hope to see you soon! Thank you, Ray Patel More

Phoenix, Arizona
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 16 January 2013

Upon Check in, was a little worried. The front desk attendant was not very friendly. Room was basic, but worked for sleeping. Noisy street outside, Firetrucks, Etc.. Stayed Fri & Sat night, Quiet Friday, but Lot's of loud people on Sat night into the wee hours. Toilet ran 24/7 but a shut of bathroom door solved that. What do you... More

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Ray P, General Manager at Americas Best Value Inn-Azusa/Pasadena, responded to this review
19 March 2013

Thank you for taking the time to let us know our opportunities. We do apologize for the toilet and we would have gladly re-accommodated you. Unfortunately, the street noise is not something that is in our control. We have a great new coffee machine in the lobby and again, apologize for any inconveniences you were caused. We would love for... More

Phoenix, Arizona
1 review
4 of 5 stars Reviewed 1 January 2013

My Motorcycle had broken down on my way to Oakland from Phoenix, and while waiting on repairs I stayed at this Hotel. It was last minute, but I got a reasonable rate and a clean room. The Staff was amazingly helpful, efficient and courteous. The location is near shopping, a variety of places to dine. The Asian Fusion Restaurant (Couwami)... More

Was this review helpful? Yes
Ray P, General Manager at Americas Best Value Inn-Azusa/Pasadena, responded to this review
19 March 2013

We are thrilled to hear about your experience with us! Its great to hear that our staff was accommodating to all your needs. We look forward to seeing you during the warmer months of the year so you can enjoy the pool and spa. See you soon! Thank you, Ray Patel More

Arroyo Grande, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 December 2012

Friendly staff at the desk in a large lobby with computers that helped us find our next hotel as we traveled north up the coast. Location felt safe and restaurant recommended by desk staff turned out to be an excellent choice for reasonable priced delicious steaks. Breakfast selection was very extensive with a super nice person seeing to all your... More

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California, United States
1 review
3 of 5 stars Reviewed 5 November 2012

The price was fine for what you get. Visually, the furnishings were blah, outdated and miss matched. Some paint chipping off wall in the bathroom. But otherwise, everything was clean and neat. The bed was SOOO hard. We both woke up with stiff necks and/or shoulders. But we did get enough sleep..... barely. And the bedding seemed clean and crisp.... More

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Hayward, California
1 review
4 of 5 stars Reviewed 13 October 2012

When my daughter went away to college, it is my home away from home. They are always friendly when I visit and make me feel at home. It is close to her college, stores, and places to eat. The pool and spa are enjoyable. Thanks for making it so easy.

Was this review helpful? Yes
Upland, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 August 2012

Great accomodations for your family and friends when your house is just a little too full. The staff is awesome, accomodations are clean, feel like home. Thank you for making it so easy to have company.

Was this review helpful? Yes 1
Brooklyn Center, Minnesota
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 August 2011

We requested for a non-smoking room and was given. Unfortunately the room given was strongly smell smoke. We called the front desk and was given another room immediately. Great place with acceptable price to stay. We plan for family vacation in 2012 and possible will stay for 4 or more days.

Was this review helpful? Yes 4
Olympia, WA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 February 2011

Not a nice place to stay. Dirty and poorly maintained. The carpet was stained and dirty with some kind of filmy, semi-translucent stains. The chair upholstery was dirty and torn. The bathroom was moldy with dirt in the corners. I checked the mattress for bedbugs (didn't find any bugs) and discovered a stained, filthy mattress. There were also deliberate cuts... More

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abvilasvegas, Public Relations Manager at Americas Best Value Inn-Azusa/Pasadena, responded to this review
26 April 2011

Thank you for taking the time to share your feedback regarding your stay at our property. I am happy that you were satisfied with your full refund. I sincerely apologize for any inconvenience. There is never an excuse for providing anything less than great service. I assure you that your claims were corrected and hope you will give us another... More

 
 
Americas Best Value Inn-Azusa/Pasadena
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Additional Information about Americas Best Value Inn-Azusa/Pasadena

Address: 433 South Azusa Avenue, Azusa, CA 91702
Region: United States > California > Azusa
Amenities:
Business Centre Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Azusa
Price Range:
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Americas Best Value Inn-Azusa/Pasadena
Show the lowest price for this hotel
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