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Catalina Canyon Resort & Spa

3.0 of 5
888 Country Club Drive, Avalon, Catalina Island, CA 90704
Hotel amenities
Catalina Canyon Resort & Spa
Ranked #17 of 18 hotels in Avalon
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346 reviews from our community

Traveller rating
    131
    57
    54
    57
    47
See reviews for
Families
92
 
Couples
141
 
Solo
7
 
Business
8
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Buellton, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

Catalina is certainly a place from a by-gone era, that said this "resort" must use a by-gone definition of resort. It is a funky place on the side of the hill above Avalon. There is a very frequent 6 passenger shuttle that runs to/from Avalon every 15 minutes or so from early morning till 8:45 PM. Although it is up... More

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Paso Robles, Californie
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013 NEW

This was our first trip to Catalina, pictures for the Catalina Canyon Resort and Spa are very deceiving, not anything like pictures on website. The room was in very poor condition, needed a lot more maintenance and painting. The on-site restaurant was below average, poor menu choice, prices were outrageous for what was servced, and the staff running the restaurant... More

Was this review helpful? Yes 1
See 2 more reviews by ElizabethJ55 for Avalon
Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
15 May 2013

Dear ElizabethJ55,We are very sorry to hear that you did not enjoy your stay and that you thought our prices were outragious. Thank you for completing the review on our property and allowing us to improve our product and areas of our operations. Again, we apologize for any inconvenience you experienced. More

manchester , england
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 May 2013

a well established, well appointed hotel but the running of it needs to be sorted!. just on the edge of the town at the top of the hill so the shuttle arrangments could be better-often full meaning a long wait for the next one. Food service was slooooow but food ok when it came but also limited menu. Could have... More

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Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
10 May 2013

Dear bobbybill1945,We are very sorry to hear that you did not enjoy your stay with us and that the service was not to your likeing. Thank you for completing the review on our property and allowing us to improve our product and areas of our operations. Again, we apologize for any inconvenience you experienced. More

Hampton, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 5 May 2013

My best friend and I selected the Catalina Canyon Resort for our first trip to Catalina Island because of the great price. I would have to say we got what we paid for. The quality of the room was average. The shuttle service to the hotel is nice, but we found the wait could be long at times and usually... More

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Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
7 May 2013

Gear Tfromatl-Sr,First I would like to thank you for taking the time to write your comments on Trip Advisor. We are extremely sorry to hear that we did not exceed your expectations during your stay with us. Your comments allow us to better our operations in every department . Thank you for completing the review on our property. Again, we... More

San Diego, California
2 reviews
3 of 5 stars Reviewed 30 April 2013

Our family came to celebrate my Birthday to Catalina.and since I heard about it from my last trip to the island from a tour guide I was considering myself lucky to be able to get a groupon on line .Price of a deal was right for the quality of our stay and I would never pay a full price. The... More

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Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
2 May 2013

Dear VD,We are extremely sorry to hear that we did not exceed your expectations during your stay with us. We were disappointed to hear that you did not receive your Champagne and Choclates we wiish you would have contacted the front desk. Thank you for completing the review on our property. Again, we apologize for any inconvenience you experienced. More

Downey, California
1 review
5 of 5 stars Reviewed 29 April 2013

I have never stayed at the Catalina Canyon Resort so I won't rate that. However, I have had multiple massages at the Spa located at the back of the hotel behind the pool area. over the years I have had dozens on massages on the mainland at all types of places from private massage businesses to chains like Massage Envy.... More

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Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
30 April 2013

Dear cndyman45,We are so thrilled that you enjoyed your message experience with us! Thank you for completing the review and taking the time to give us such great feedback. I know Ali and Kate will welcoming you back! More

Rancho cucamonga, CA
Top Contributor
77 reviews 77 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 29 April 2013

So I would compare this place to a slightly less nice double tree. It's not amazing but it's clean and the air conditioning works. More importantly, it is inexpensive compared to some of the resorts on the island It is decently far off the main strip of stores and restaurants but they provide a shuttle to and from the main... More

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Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
30 April 2013

Dear Tiffkat2000,We are very pleased to know that you enjoyed your stay with us on Catalina Island. It is a wonderful feeling to read reviews that lets us know that our guest were happy n had a nice stay. We are looking forward to hear from you soon and making your next stay with us even better...Have a awesome day! More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 April 2013

This weekend was with my husband, infant daughter and his parents. We arrived on Saturday morning and looked for the white shuttles that were marked for the hotel. The driver said it to go with him, but he didn't identify himself and working for the hotel and that made me nervous - but he was an employee so it worked... More

Was this review helpful? Yes 1
Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
23 April 2013

Dear Pipster80,, We are extremely sorry to hear that we did not exceed your expectations during your stay with us. We were disappointed to hear that you found hair on the floor and towels. Our housekeeping and Laundry attendent try and make sure that all the hair is picked up however at time they miss some one is perfect but... More

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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 16 April 2013

We recently held my daughter's wedding and reception at the Catalina Canyon Resort. When I arrived at the hotel, I found myself in a valley of smiles and helpfulness -- from the very first person I met: Ophelia. Our wedding party (around 50 guests) stayed at the hotel for 4 blissful days. The hotel's staff was extremely helpful and managed... More

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Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
19 April 2013

Dear Merci420,Thank you for taking the time to post a review and share the details with us and other travelers. We all here at the hotel take pride and are committed excellent service, affordable rates, comfortable accommodations. We are glad to know that you enjoyed your stay and was pleased with our service. The wedding was beautiful and we were... More

Las Vegas, Nevada, United States
1 review
5 of 5 stars Reviewed 10 April 2013

My Wife and I enjoyed every moment the 5 days we spent at your Resort! The staff and service was 5 star, and living in Las Vegas, NV. We were impressed. And if by chance we get the Blessing to come back we will stay with you again. With our greatess appreciation, Pastor Paul Randles

Was this review helpful? Yes
Randy R, General Manager at Catalina Canyon Resort & Spa, responded to this review
11 April 2013

Dear Pastor Paul,Thank you for taking the time to post a review and share the details with us and other travelers. We all here at the hotel take pride and are committed excellent service, affordable rates, comfortable accommodations. We are glad to know that you enjoyed your stay and was pleased with our service. We hope and look forward non... More

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Additional Information about Catalina Canyon Resort & Spa

Also Known As:
Catalina Canyon Hotel Avalon
Best Western Avalon
Catalina Canyon Resort And Spa
Catalina Canyon Hotel
Catalina Canyon Resort & Spa Catalina Island, CA - Avalon
Address: 888 Country Club Drive, Avalon, Catalina Island, CA 90704
Region: United States > California > Catalina Island > Avalon
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Avalon
Price Range: €€
Hotel Class:3 star (3*)
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Catalina Canyon Resort & Spa
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