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The Hotel at Auburn University Reviews, Auburn

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The Hotel at Auburn University

3.5 of 5
241 South College Street, Auburn, AL 36830
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The Hotel at Auburn University
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Ranked #1 of 14 hotels in Auburn
4.5 of 5 stars 183 Reviews
Most recent review
“Nice hotel, but ... not excellent.”
4 of 5 stars Reviewed 17 June 2013
shelbee67 Longboat Key, Florida
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183 reviews from our community

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Longboat Key, Florida
Top Contributor
138 reviews 138 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
79 helpful votes 79 helpful votes
“Nice hotel, but ... not excellent.”
4 of 5 stars Reviewed 17 June 2013 NEW

This is probably the nicest hotel in Auburn, but ... there were issues while we were there that prevent us from saying it was excellent. We were in town for a wedding and decided this was the best location for us since some of the wedding events were held here. The exterior of the hotel is nice and the lobby... More

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Mobile, Alabama
1 review
“Overpriced and hope that you don't have any problems because...”
1 of 5 stars Reviewed 12 June 2013 NEW

We got accused of smoking in our room and we were charged $250 extra. We did not smoke in our room, but used our room cups as ashtrays when we smoked outside. We ended up throwing away our cups in the hotel room trash can. When we disputed the charge for smoking the hotel manager says he has evidence that... More

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
13 June 2013

Dear Kevin A: I appreciate you choosing to stay with us during your recent trip to Auburn, and for the opportunity to reply to your review of our hotel. I am happy to see that our location rated highly with you, as our central location makes us convenient to all that Auburn has to offer. As the hotel is owned... More

Birmingham, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“High End Hotel, Great Price”
5 of 5 stars Reviewed 24 May 2013

I attended school here, and this was my first time to return and need a place to stay. I always knew of the hotel, but I had no idea it was so nice! I stayed one night while I attended a wedding. My husband and I were very pleased with the room and bathroom. Everyone was very polite, and it... More

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
26 May 2013

Dear almsw119: Thank you so much for being our guest during your recent return to Auburn, and for taking a moment to offer us such great feedback on your experience. We always love to hear from our Alumni who choose to stay with us on their return to Auburn, especially when staying at the hotel for the first time. Not... More

Knoxville, Tennessee
Top Contributor
60 reviews 60 reviews
45 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
“Small town.....big city hotel”
5 of 5 stars Reviewed 13 May 2013

Traveling to many small cities in the south usually requires you to stay at a select service properties that are undersireable to say the least. Not in Auburn, AL however. The hotel guestrooms were very comfotable and nicely designed. I was fortunate enough to recieve and upgrade to a suite and was impressed to say the least. Hotel offered excellent... More

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
17 May 2013

Dear BossHog0113: Thank you for being our guest during your recent visit to Auburn, and for taking a moment to share your experience with us. As you noted, most travelers to Auburn don't expect to find a world-class hotel on the campus of Auburn University. As the training hotel for the university's Hospitality program, we have a dual mission of... More

Louisville
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“made the trip so much easier”
5 of 5 stars Reviewed 13 May 2013

The location was great for us. The service at checkin/checkout was perfect. Room was quiet, bed was very comfortable, though the bathroom was really small. Nice little coffee spot and restaurant inside, too

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See 2 more reviews by LouisvilleWildcatfan for Auburn
David_Merryman, Manager at The Hotel at Auburn University, responded to this review
17 May 2013

Dear LouisvilleWildcatfan: Thank you so much for your recent stay at The Hotel at Auburn University, and for giving us such wonderful feedback on your experience. Our location on the campus of Auburn University certainly can't be beat, and offers such quick and easy access to all the amenities that Auburn has to offer. I'm so happy to hear that... More

Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“Top notch hotel in heart of the university area”
5 of 5 stars Reviewed 16 April 2013

Stayed here at least once every year for several years, always something new yet always a great stay. Staff are super in both the hotel and the restaurant. Coffee bar has been moved since our last visit and the dining room layout changed. Both changes are very well done and should make for even better service than before. Rooms very... More

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
5 May 2013

Dear w67954: Thank you so much for your recent stay with us, and for being such a loyal guest of ours over the years. As the teaching hotel for the Hospitality program at Auburn University, we are constantly evolving and refining our products and service, so that we may stay on the forefront of innovations that are shaping our industry.... More

Sydney, Australia
Top Contributor
200 reviews 200 reviews
59 hotel reviews
Reviews in 65 cities Reviews in 65 cities
54 helpful votes 54 helpful votes
“European elegance & service in the heart of Alabama”
5 of 5 stars Reviewed 16 April 2013

From the moment you walk in the doors of this hotel, the service is exceptional. Being part of Auburn University, it's a teaching hotel and this means there'll be this level of service popping up in hotels all around the States...which is a really good thing. My suite was absolutely gorgeous and it was a shame I only stayed one... More

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
5 May 2013

Dear The Packed Bag: Thank you so much for staying with us during your recent journey across the United States. We were thrilled to have you spend some time with us and see all the unique things that make Auburn such a special place. I'm so pleased that you enjoyed your room and the comforts that it provided; we strive... More

Salem, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent hotel”
5 of 5 stars Reviewed 13 April 2013

This is an excellent hotel with a very friendly and knowledgeable staff. The rooms are large and well furnished and are a great value, too. We have stayed here several times and make it our hotel of choice when in Auburn. The executive king rooms are very roomy. I highly recommend The Hotel at Auburn University.

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
15 April 2013

Dear da330: Thank you so much for staying with us and making us your hotel of choice when in Auburn. I also appreciate you taking the time to give us such a great review here on Trip Advisor. There are so many reasons that our guests choose to stay with us, chief among them being our unmatched location on the... More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Always 5 stars”
5 of 5 stars Reviewed 11 April 2013 via mobile

Lovely hotel- beds are dreamy comfortable, linens top- notch! Service is incredible, experienced a small mishap and immediately received a call from John Sims with an apology. Those little things are what matter and why this this my first choice! You can not go wrong staying here.

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
15 April 2013

Dear 57Lou: Thank you so much for being our guest during your visits to Auburn, and for taking a moment to offer us such wonderful feedback here on Trip Advisor. I'm sorry to hear that you had a small mishap this stay, but so happy to hear that John was able to talk to you and get the issue resolved.... More

Santa Fe, New Mexico
Top Contributor
87 reviews 87 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
“Great location for town and Auburn University. Amenities closed and no notice”
3 of 5 stars Reviewed 11 April 2013

I must have a knack for hotels with closed pools. I called ahead of time and even rechecked a couple of days before check-in. The pool was closed with no information on why or when/if it would open again. Very frustrating. The hotel itself is in a great location and the rooms were nice. I liked the size of the... More

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David_Merryman, Manager at The Hotel at Auburn University, responded to this review
15 April 2013

Dear Outofdodge_10: Thank you so much for staying with us during your recent visit to Auburn, and for giving us your fair and balanced feedback on both the positive and negative aspects of your stay. I'm glad to hear that you enjoyed the decor of the hotel and the friendliness of the staff. In our capacity as the training hotel... More

 
 
The Hotel at Auburn University
The Hotel at Auburn University
4.5 of 5 stars 183 reviews
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Additional Information about The Hotel at Auburn University

Also Known As:
Hotel Auburn University
University Hotel Auburn
Address: 241 South College Street, Auburn, AL 36830
Phone Number:
Region: United States > Alabama > Auburn
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Auburn
#1 Family Hotels in Auburn
Price Range: €€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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The Hotel at Auburn University
241 South College Street
Auburn, AL 36830
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