in the middle of dc. good location. slightly indifferent hotel, but you get the heavenly bed etc. overall perfectly decent. More

I stayed at the Westin over the weekend. It was an overall okay experience, but for a hotel that bills itself as "4 stars in Dupont Circle", it wasn't four stars and it certainly wasn't in Dupont Circle. My room was #523, a handicapped room. The room was decent enough but the bathroom was terrible. The closet had plenty of... More

We stayed at the Westin on 01/13-01/15.. The lobby was nice. The bagage handlers were overly attentive and expected to be tipped. I think there were 4 men who came to help take our bags out of the car and another to bring it up to the room... a little excessive and a little off putting...all seem to be expecting... More

The Westin DC City Center is a rather modest place. A bit rundown, the concierge could have been a former American Airlines flight attendant before (just guessing), and while the rooms themselves are furnished okay, the wallpaper and carpets could certainly use some TLC... Upon arrival, the receptionist was very nice. My GOLD status with SPG didn't get me anywhere... More

Our experience with this Westin was so terrible that we checked out and moved to the Westin Fairfax, Embassy Row. To say that the front desk staff and management was rude and ill-trained is an understatement. Even though I presented a printed confirmation of my reservation with a discounted rate, the hotel failed to honor it. My fault for not... More

This hotel is an "ok" Westin property. I could clearly hear (and feel the walls vibrate) as the doors slammed from neighboring rooms. If you like a quieter room ask for an interior room. I was in a "13" room which has a very nice view of the outside/front of the hotel and down the street but the window insulation... More

I'm surprised that this hotel is rated 4-star, it felt very basic and more on a par with 3. But that was largely due to the absence of service. It took a while to check in, and just as long to check out. All of the staff have to wear name badges which state one of their hobbies. There is... More

I stay at this Westin a lot and the staff really do treat you like family. I enjoy staying here and I always feel rested and relaxed. The Heavenly bed and showers are the best. The food at the bar is great and the bartenders take good care of you. Lynne the Concierge is very helpful and makes sure you... More

This hotel was in a good location. I was visiting during Pride, and they charged me extra for a room that did not face inward towards the atrium. The bathroom had good water pressure. However, the room was small, the furniture was scratched, and it did not feel like it was up to Westin's standards. More