I stayed in this hotel because someone recomeded it , but everything was wrong from the beginning , the stuff at the reception are so un proffesional & unfriendly , no lift so i had to carry my suitcases all the way throug narrow strairs ( no one would help) , rooms are extremely small , the place smells cigarette... More

Hotel was on a quiet side street, one block from the bus stop. A short bus ride to the city center or a moderate walk. On the Castle Hill side of the river. Only downside was the lack of restaurants in the area. Room was reasonably sized and comfortable. Room was kept clean. Very good value. Breakfast was okay. Staff... More

A very pleasant small hotel in a villa situated in a quiet area but at the same time not far from the city centre. For a very reasonable price you get clean rooms, free parking place, free wi-fi with reliable range and decent breakfast. The staff is very helpful. I would definitely recommend Villa Kristall for all wanting to have... More

Good hotel, but not perfect. We've booked triple room and it was partially underground, so there was not very sunny. It was not important because we've used this hotel only for sleep. Room is very little, but comfort and clean. Free parking, slow wi-fi and good but a little bit poor breakfast. Not close to the center, but 112 bus... More

Hotel in general is good. Location was good for me - near the Novotel congress center. The staff is helpful, the breakfast is ok. I had the room #14. It is very good - it has the balcony. But the balkony is perfectly accessible from the earth! ( I realised it too late). The nights were hot, so I left... More

Small dark room with the cheapest hotel furniture i have seen in my life. Kind of 2 star accommodation (but the corridors are up to 3 star standard). The staff (not the guests) were heavy smokers and that made my stay there very unpleasant. It was at freezing temperature outside, but i had to sleep with windows opened to reduce... More

I ordered a family room for 2 adults and 2 children on booking.com. However I got two double beds.. If that is what I wanted I wouldnt have ordered one family room! On the second night I got a triple bed with an extra bed which was acceptable. However the rooms are very uncomfortable, in both rooms we tryed. The... More

Our family preference is a quiet neighborhood, where we can walk around after dinner and take in the local culture. This hotel was perfect from that perspective. The staff were very friendly, so much more so than most countries we've visited, matching the same experience throughout this easy-going city. Affordable, a decent breakfast, I wouldn't hesitate to book again if... More