It is an old hotel but, although we visited Zakopane many times before, we stayed in Kasprowy for the first time. It is very nice, clean and in a perfect location, with the beautiful views. Unfortunately the big, lovely pool turned out to be very dangerous. There is a metal pipe hidden under the surface of the water, which separates...
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we stayed in hotel over new year 2012 clean rooms with fantastic view of mountains hotel sits on the side of ski slope you can ski down to ski area straight from door we are going back next year for ski
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Dear Sir,
Thank you for taking the time to write us about your experience at Mercure Kasprowy.
It is true that the hotel have fantastic mountain view and very good ski facilities.
At Mercure, we strive to provide a superior service experience for every customer. therefore your feedback is very important to us. Please rest assured that I will share...
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We have been visiting this hotel every winter and we are now going there again in February. I am Polish, married to an English guy and did not have to spend ages to make him agree to go there. We used to go to Chamonix in France before and apart from spending a fortune there on everything, and I mean...
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Dear Madame,
We very much appreciate your comments regarding your stay at the Mercure Kasprowy.
It is a pleasure to receive positive feedback.
I do hope that you enjoy your skiing experience in Zakopane as our hotel. Please rest assured that I will share your comment with our team.
Thank you again for sharing your experience, and we do hope...
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Usually I give a review with pros and cons, this hotel has NO CONS, well, maybe only that it's a tad expensive and there is NO JACUZZI! Came as a shock to us.
Other than that I would describe the hotel as old-fashioned class. You don't have a plasma TV in your room, BUT you have the following:
- A...
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Dear Madame,
Thank you very to be with us for the New Year and for sharing your comment regarding this stay.
Please, let me use this opportunity to wish you and your family all the best for the 2012 year.
I will share your comments with our team. Your feedback is very important to us in order to permently improve...
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We stayed for about ten days in August. Overall we liked the hotel with its friendly and helpful staff. Facilities are good for families with two swimming pools and games room. Our room had magnificent views over the mountains (well worth the extra) and breakfasts were the most comprehensive I have ever experienced - truly magnificent! The only negative aspects...
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Dear Sir, Madame,
We very much appreciate your comments regarding your stay at the Mercure Kasprowy.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and it is our hope that you will give us...
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Very clean hotel with a view to die for! Rooms are a little small but the view of the mountains and village are priceless. The food in the restaurant is very good and the service is efficient and professional. We have stayed at this hotel a number of times over the years and ihave always enjoyed our experience. We will...
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Dear Sir, Madame,
Thank you for taking the time to share your experience with us. I will share your comments with our team.
It will be a pleasure for them to receive a positive feed back, and will serve as an encouragement to them.
Thank you again for your comments, and we hope your next visit will be as pleasant...
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Is was there in January with my girlfriend. We're skiers, so for us this hotel was great. It is located on the south slope of Gubalowka, near really good, modern ski lift (1400 meters long) with beautiful mountain view, which I love especially. It's great that you can just take your skis and go skiing. But it also has some...
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Dear Sir, Madame,
I would like to thank you for your comment regarding your stay at the Mercure Kasprowy Hotel. I very much appreciate it and it is always a pleasure for the Kasprowy team to receive positive feedback.
I am convince that your comment will serve as an motivation to all our staff as we permently strive to improve...
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Stayed here for a week for a ski trip with my wife and 10 yr old son , Couldn't have been a better location . Hotel facilities were excellent for the price, the hotel has it's own ski rental and locker room , just a few metres from the slopes and ski straight back to the hotel afterwards. Great views...
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Dear Madam,Sir,
I did very much appreciate your comments about your stay in Zakopane at Mercure Kasprowy.
I will present your comment, to my team, during our next meeting. Your feedback will be an encouragement to all of us to continue to improve our quality of product and services.
Thank you very much for sharing your experience and we hope...
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The main advantage of this hotel is that there is a pretty long slope with a ski lift adjacent to the property. This makes Kasprowy the preferred hotel of many intermediate skiers. The downside is that the main attractions that the city has to offer and the more advanced ski slopes are far away, and you have to take either...
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Dear Sir, Madam,
I appreciate your comments regarding your stay in my hotel in Zakopane. It is always a pleasure to receive positive feedback from our guests.
during my next meeting with my staff, I will share your comments about hotel and services. As we are continuously working on improvment of quality and services, your feedback will be an encouragement...
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