Brilliant location in the centre of the old town. Staff very friendly and helpful. Buffet style breakfast was well stocked. Decor was basic but clean with a very spacious room. Great value for a budget city break

This hotel location was perfect, the rest just about average. It is located in the centre of old city, which means, just there in the middle and you can walk anywhere by foot from the hotel. They can even pick you up for free from the airport if you will inform them well in advance. They did pick us up.... More

The Jan hotel is ideally located near the main square, but on a busy noisy street, so a room at the back is essential......if you have to stay there at all. It's very scruffy and not over clean. Our room was more like a corridor, with the 2 beds end to end, and not much room between them and the... More

The location is excellent, which may be the reason for the high price for a basic but clean hotel.

Four of us went for a short break. On arriving really perfect location. Checking in was easy the receptionist spoke english we were allocated rooms. We had booked a double de-luxe our friends had booked a twin. Ours was really big and spacious plenty of room for clothes and clean So we were impressed met our friends outside later and... More

The hotel has an excellent location, breakfast a bit basic and the times a bit restrictive. The hotel is a bit gloomy and the staff not particularly friendly. It offers budget accomodation, rooms comfortable and good location.

So disappointed with Hotel Jan - it had looked promising with a central location in the Old Town and a friendly receptionist who spoke English. We had gone to Krakow to celebrate my birthday for a short break of two nights and quickly moved on after one night's stay at Hotel Jan. The room itself was basic though this was... More

We were very disappointed in the hotel which Rick Steves recommended in his book. While the location is superb, - just off the main square - the rooms was ridiculously small. The shower leaked. The TV satellite connection was broken so only Polish channels were available. The posted breakfast hours kept changing. The sheets were clean but stained. On the... More

My husband and I booked via the tourist office for 4 nights last week. On arrival we were pleased with the good location and friendliness of the girl on reception. Our room (number 1) was at the back of the hotel on the ground floor, the only daylight was through a plastic sheeting roof which covered about a half of... More