We spent Christmas in Krakow and stayed at the Sheraton Hotel for 9 nights. My first impression of the hotel agrees with the 5-star status. The entire stay proved the hotel’s rating to be well deserved. The helpful door men, the friendly housekeepers, the open atrium lobby, the well-kept rooms, the good food and great service were constant justification. Upon... More

Just read the title! Sheraton standard all the way. One member of staff stood out more than any but unfortunately I never got his name, he works in the lounge bar and in my opinion is of seven star standard, If you have been or are going he will stand out. Rooms are fantastic, location is great food is amazing!... More

The location of Sheraton is good for sightseeing in Krakow. All sights are within walking distance. We also walked to the railway station for our trains to Auschitz and Warsaw although the station is not very close. Rooms were large and clean and nice as was the bathroom (although not that large). I asked for a quiet room and got... More

Excellent staff and kitchen. attractive location on the Vistula. Room's comfort. good conditions for underground parking. Close to the old town. Hotel at a high level, very nicely decorated with friendly service. Room above the standard even for five-star hotel. More

Stayed here for 3 nights on our mini-moon in April 2010, we had been to Krakow before and loved it! This hotel has a perfect location right next to the castle and overlooking the river. It is a short walk to the restuarants and bars. The staff were very friendly and our room was excellent. They had been pre-warned that... More

Stayed at the Sheraton Krakow in early January, 2012. This was our very first trip to Poland, and this hotel provided everything we needed to make our vacation enjoyable. First of all, the location was excellent. This hotel is directly across from wonderful Wawel Castle and about ten minutes from the center of Old Town Krakow. Krakow is a charming... More

Stayed at this hotel for three nights from 3rd January 2012, the rooms where what you would expect from a 5* Hotel. All staff were very friendly and helpful and the service in the bars and restaurants was incredible. I ordered room service and from the time they took my order to the time it was delivered to my room... More

Super-helpful staff, clean and comfy modern building. Wonderful if small health club in basement with small pool with good jets, saunas in the changing rooms and a very good little gym. Easy walk into town, its next door to but across the river from Wawel. Paid 180 pounds for a double for 3 nights between Christmas and New Year, which... More

Everything was very good about about this hotel: 1) Spacious, stately, spotlessly clean, well-appointed room 2) Great location next to the castle 3) Overall high level of service 4) Good breakfast 5) Good value - My room was just around US$135 There were a few minor issues: 1) Usually nobody manned the executive lounge - not very impressive treatment for... More