I stayed here for two nights with my mother on a short break to Krakow. The reception staff are friendly,knowledgable and speak great english. We were departing at 4am and the kind lady on reception prepared us breakfast boxes to take with us. The hotel isn't centrally located, but the staff are very helpful at advising you on which tram... More

Stayed here for 4 nights, hotel arranged a taxi to pick us up at the airport, which we pre-arranged via email. tomet,the driver was very informative on the journey, he also picked us up for our return. We found checking in very efficient, our room was clean and tidy,although our safe had an "out of order" sticker on it, I... More

The friendly reception staff greeted our party of 14 males (mostly in their 40's) very efficiently upon our arrival. Good start. We were informed of services, breakfast times etc. and also of excursions that they could book for us. Pool was free. Spa was free. Room safes were free. Amazing! Very clean hotel, good sized twin rooms, everything in great... More

My partner and i stayed for 2 nights in this hotel. We got a taxi from the airport direct to hotel (very cheap around £20) the staff greeted us at the reception and give us information on trams, trips and the local pubs. Krakow square is only a few minutes on a tram (tram 18 or 52) from the hotel... More

My wife and I stayed here with 4 other friends while visiting the fantastic city of Krakow. We were given 3 rooms together even though we didn't ask for this. I contacted the Hotel by email many times before our visit with lots of questions not just about the hotel but about the local facilities and the city itself and... More

On arrival to the hotel we were greeted by a enthusiastic receptionist. The hotel rooms were basic but adequate. We found the Spa on our first night, it was small like the changing rooms which anyone can walk into but they are clearly marked up 'male', 'female'. The jacuzzi was broken from the 31st March 2013 to the 10th April... More

Just got back from staying here for three nights and I find I must warn people to not stay here and look for somewhere better or it will ruin your stay in Krakow. When we arrived the hotel receptionist was very nice, she told us how to get into town and what tram to take ect. We went to our... More

This was our third visit to this hotel. It is just about 15 min from city centre by tram ( nos 18 or 52) or about 40 min on foot. Close to hotel is a one of the famous supermarket chains which is open 24/7. Hotel is clean and comfortable and breakfast is good too. The only minus I could... More

Booked this trip due to great price and Krakow being on my wish list to visit, read reviews abou hotel being out of town do not let this put you off very easy access in to the centre loved the tram experience get a taxi on returning to the hotel so cheap but use taxi rank as you will be... More