The gentlemen at the reception is quite nice. BE CAREFULLY WITH TWO THINGS: There will be nobody at all at the reception after 7pm. but its not a problem. just call the hotel number and he will tell u where to find the keys. also, it's not in the city centre. Take tram 9 to the stop husinecka if u... More

Well, I booked with Expedia over a week in advance. I called the hotel the day before I arrived to let them know that I was arriving later than expected...Guess what? They didn't even have me registered as a guest for the days I had booked!! I don't know if it was a problem with expedia. (which I doubt because... More

Although there is a bit of a walk into Prague 1 I like this hotel as it very welcoming and friendly. The are can seem a bit intimidating as it is dark however there is a police station next to the hotel (although I have had my foot run over by one of their cars) and the area appears to... More

6 of us Rugby Muvva's went to Prague in March 2012. It was quite basic accomodation on arrival, but we had the Best time, Breakfast was alway good, staff were friendly and you could come in late from the Cocktail Bar next door. Beds were extremely comfortable too. Bathrooms were all New and very clean throughout. Would Stay there again.... More

Not situated in a good nieghbourhood. Gets dark and shady in the night. We were shocked the unfriendly and unprofessional staff. The sheets and towels were filthy... Would not reccomend this hotel to anybody.

Stayed here in November 2011 for my 40th. Arrived at hotel about 9,30pm had to wait 5mins for receptionist to finish telephone call before we were checked in, he didn't even acknowledge us whilst we were waiting for him to finish his call. To say the room was basic would be an under statement, I've stayed in better YMCA's. The... More

when we arrived there, we were told that the hotel was full, we told to this person that we had already paid for the room and the guy insisted on saying that they didn’t have space in the hotel. He was very rude, told us that it wasn’t his fault and that we should move to another hotel. We accepted... More

Same owners as for hotels Seifert and hotel Grand. We were booked in Bily Lev for May 4-9, confirmed a month prior to trip. We arrived at Bily Lev and only there were told in very un-apologetic and rude manner we had to move to Seifert. I insisted at least on a taxi voucher to move to Seifert as clearly... More

When we booked the hotel, it was advertised as a 24h reception. IT ISN'T. It was just closing as we arrived at 7pm. Also, some confusion over our reservation, which was a mild inconvenience. It was soon sorted, however. It was a good location - 15 minutes from the centre by foot. Breakfast was average. Overall, a cheap holiday. We... More