The location is perfect. It is central in town and one can visit various fountains and other sightseeing points easily. The receptionist, though not fluent in English, was very helpful. The breakfast was good. The town is beautiful and it is worth spending time on hiking trails to walk up to Mountain Diana.

We were less than 2 minutes from the Mills Colonnade, 5 min from Thermal Hotel; 3 min from Info Ctr and the most AWESOME SPA EVER--Zamecke Lazne Spa; less than 8 minutes from the FAMOUS GRAND PUPP (think Last Holiday with Queen Latifah). Springs from everywhere to drink from. It is also 5 minutes from U Svejka restaurant. The front... More

The breakfast is so great with variety of food (yogurts, tea, coffee, egg , bacon ect.). The dominent great point is cleanliness. The bathroom and toilet are very clean as being new. The location is wonderful in the heart of city centre. It's next to Mill and Market colonade just 1-2 min walk.

Myself and a friend booked this Hotel for 1 March 2013 to 3 March 2013. We originally booked 2 Comfort Double rooms. I called 3 days (Booked on 23rd Feb)after booking (26th Feb)and spoke with the Manager who promised that I could be given the Apartment seeing that the Hotel was not full. He did not give me any confirmation... More

The hotel is located right in the town center. All those famous hotspring drinking fountains and luxurious spa hotels are all within walking distance. So really convenient. Close to the hotel is a big spa resort (Rock Spa, in English) and you can get discount price if u ask the hotel reception to book spa treatment for you at Rock... More

I stayed in Hotel Palatin , with my husband and son, for one night on the way from Prague to Dresden. Booked directly with the hotel and have got a good rate with breakfast included,considering that hotel Palatin is at the Spa area and Karlovy Vary hotels are expensive.The room was clean but a strange smell came from the bathroom.Room... More

Hotel is very good located in pedestrian area in city center. Only no very good thing on hotel is - do not have parking space. If you go to this hotel, you need to parking in hotel Thermal parking space. Parking place is paid aprox 10 eur / day. You need to walk aprox 10 minutes to hotel Palatin. So... More

Stayed for one night in a huge room with even bigger bathroom with 2 sinks - I think that's overdoing it a bit. Nicely situated in the city center next to the colonnade with the hot springs taps where ever local gets his/her mug full of hot and very badly tasting water. Interesting walk across the city that houses great... More

Located in the middle of the pedestrian street in Karlovy Vary, there's only a short walk to all the attractions. Room was large and bathroom was even larger. Well kept and functional. Beds were too soft for my taste. I think it was ok for a single night, but if I were to stay longer I would chose something with... More