A really good hotel - rooms, location, food - All excellent! More

We stayed in hotel for 2 weeks. In general i like everything,even the choice of the room. It was looking to the yard. Everywhere is clean,service trying to do its best. Hotel has internet,i was using it,not bad. Ask,if You have some questions. But the breakfast is horible. Everyday the same,no porridge, no variaty.. Restaurant on the 1st floor is... More

The best service experience during our stay.The staff was very friendly and helpful. After our two nights stay we are so impressed. From our room itself to the employees to the grounds. Everything was clean and very comforting. The staff was the best, made us feel like not even leaving. More

Restaurant : I have had NO better meal in my life ( don´t miss their basil sorbet !!! ). Hotel : Excellent, friendly and simultaneously exceptionally polite, very helpful staff; nothing is problem for them. Exemplary cleanness, perfect snug, quiet room. House and location: Two attached houses from 16 and 17 century in the very heart of the old Karlovy... More

This is a little gem of a hotel. It is situated right by Kolonada, and technically everything is within a couple of minutes walk. What Promenada is most known to me, is through its restaurant. It serves the best food in Karlovy vary, with an exceptional level of service. The rooms are clean, comfortable, however some might find them to... More

A really good hotel with excellent service. Restaurant is great as indicated by other travellers. Wellness centrum is worth visiting. Rooms are big with nice furniture. Breakfast could be more variable and I missed a nice lobby bar but everything else was great. More

Very small hotel. Staff is very very good and very helpful. They have a wellness center/ spa and swimming pool with sauna. Everything is clean and neat. Breakfast is king of boring. Same stuff every day, but fresh and service is good. Room where we stayed was pretty big and clean, furninure is pretty new. Internet in the room was... More

Our stay at this hotel was pleasant in overall. The room was clean, the breakfast was generous and best of all, the food at their restaurant was excellent. We tried several restaurants in the town within a similar price range, but the quality and the taste of the food at this hotel was by far the best, especially the meat.... More

I visited Karlovy Vary in May from California and had a wonderful time staying at the Hotel Promenada. The hotel is very charming, clean, and centrally located to all the sights. The service was warm and friendly and made me feel very welcomed. The hotel staff and manager were extremely helpful when my luggage got lost in transit. They went... More