My partner & I stayed at the Crossroads with a large coach holiday group for 5 days. At first sight, it is apparent the hotel needs paint. At the front of the hotel there are Tiki huts which seem out of place. There was free parking for the coach. We were met by a very friendly staff that were very... More

this is the 3rd time Iwe have brought a coach party to this hotel and within 9 months the hotel appears to have lost some of its quality probably due to the rumour of the fact it may close down to become a rest home. However the staff continued to be professional and helpful, the rooms were ok and the... More

We arrived at Crossroads lodge to be greeted by your lovely staff and helpers. The room was huge as was the bathroom. we did not mind the chintz bedding and it was crisp and clean. Plenty of tea and coffee, loads of hot water a good television too. The staff were so helpful and so very HAPPY! the food plentyful... More

Read the reviews and they are all true, I realised I'd made a mistake as soon as i arrived to find the car park empty, I walked into the reception to be greeted by a large man behind the desk who looked as if he had just finished cleaning the toilets. The place smells really bad of damp and mold.... More

I had not read these reviews before going to this hotel, but sincerely wish I had. I like to keep an open mind, but I'm sorry to say, the reviews are true. On entering our room, there was a strange smell. Initially it seemed okay, but on closer inspection, it was really quite dirty. The bathroom had something mucky spilt... More

Attended a wedding recently at the Crossorads, and the first thing on sitting down at our table and about to pour a drink was noticing my partners glass had a tide mark and a full set of lipstick prints! Picked up another glass to use just to find this equally grubby. The buffet was laid out long berfore we were... More

Just returned from a 4 night stay. What a sad place no one seems to love it. Our room was damp with mould in the wardrobe and in the bathroom, the shower curtain was worthy of a scientific study. The bed was not aired we tried using the hair dryer to dry it off with little success. The room had... More

Pros: Super excellent food and good choice, with breakfast buffet Very comfortable bed Friendly helpful staff spacious room Everything very clean Cons; Service slow and haphazard, as has ben previously mentioned Some people were affected by noise at night [ ask for room away from the disco etc rooms - we had room 43 which was very quiet . Entertainment... More

This is one for the Hotel Inspector, it really depends where you sit in the dining room as to whether you can expect to get the meal you have ordered at breakfast for the evening meal because there is never enough to go round, the staff run around like headless chickens none of which have a clue. Its a shame... More