I stayed here on my own the 5th October until the 11th. My room wasn't ready for an hour but could leave my case in a locked luggage room and start to use the all inclusive facilities. The staff were always very friendly. If you were friendly to them they were the same to you. They were very efficient in... More

very clean hotel .Rooms very nice, food acceptable although no full English available.Nights were generally noisy with mainly German holidaymakers shouting and banging doors all hours of the night.The hotel had no lounge where you could relax with a quiet drink.The drinks bar was more like a cafe than a lounge.To get to the beach we had to climb up... More

I was travelling with work with a resident from a care home . As we arrived we went into the main entrance and it was fully booked so were then changed and went over to the over hotel situated opposite on the left we were told that it will be much quieter which we were happy about . As we... More

I stayed here for 8 nights with my Nephew. We were after a cheap getaway and, thats what we got. Firstly, reception and staff speak very little English. German appears to be a more popular language than Spanish. No entertainment whatsoever. Food very basic on the 3 occasions i used the restaurant. (nephew opted for McDonalds and Burger king). A.I.... More

We booked the Palma Bay Resort and on arrival were told we were being sent to the Luna Park. No choice in this matter and no negotiation or apologies received. (All British arriving this week to Palma Bay Resort were being shunted elsewhere - several to Luna Park) On Arrival the receptionist wasn´t very helpful and spoke very little English.... More

We have just got back from the luna park hotel , there were myself and my partner and three year old. Where do i start ! When we arrived we got told that the hotel was over booked ? and that we could not have the room that we had booked so they put us down on the underground floor... More

Ignore the bad reviews. The hotel is perfect for a holiday, is cheap and the food is varied and of very good quality. Good pools and friendly and helpful staff. Near the hotel are many bars and restaurants, 5 minutes walk to the beach and the marina filled with clubs and all very festive atmosphere. Very good holiday

I have stayed at the Luna park hotel twice before this visit, so knew what to expect, however, this time i had booked the Luna hotel (formally the tropical hotel). I hadn't realized and was worried as i was directed over there i was very apprehensive as last year there was bad reviews for this side. HOWEVER, what a fantastic... More

Its not that bad if you like young germans german food and can speak German! Be prepared to spend some money as you will be eating out a lot.The room i was in was number 540 and had a few out to sea and was quite at night but was a bit worried as there's no lock on the patio... More