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All 103 Ayia Napa hotels »

Napa Mermaid Hotel and Suites

4.0 of 5
45 Kryou Nerou, Ayia Napa 5344, Cyprus
Hotel amenities
Ranked #2 of 103 hotels in Ayia Napa
4.5 of 5 stars 444 Reviews
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444 reviews from our community

What travellers say about this hotel
  • Very good(17)
  • Pool area(14)
  • Min walk(10)
  • Nice touch(7)
  • Sea view(6)
  • Half board(6)
  • White linen(6)
  • Junior suite(6)
  • First class(6)
  • Cold towels(6)
Traveller rating
    354
    73
    11
    5
    1
Only show reviews for Family (60) | Couples (257) | Business (15)
Date Rating
Steve694
Limassol, Cyprus
1 review
1 helpful vote
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I was undecided about booking this hotel when I read a review from a gentleman from Wallasey on the 21st January. Thank goodness I decided to go ahead as so many people gave it such impressive reviews. The hotel was excellent. Top class service from the staff, excellent food, exceptionally clean and a quality bedroom with a wonderful sea view.... More

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kiplingcollector
UK
Reviewer
5 reviews
6 helpful votes
5 of 5 stars Reviewed 21 January 2012
3
people found this review helpful

Spent 2 nights at this wonderful hotel in January 2012 to explore the delights of south-eastern Cyprus. Our room was on the fourth floor (top floor) with a side sea view. It had a tiled floor, very comfortable beds, tea and coffee making facilities, complimentary bottle of water, hairdryer, slippers, patio door with a balcony and table and chairs. The... More

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davewalks
Posted by a Bookcyprus.com traveller
Paphos District, Cyprus
2 reviews
2 helpful votes
4 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

Could not fault room, clean tidy and especially liked the use of a fridge. Plenty of choice for food. There seemed to be an Inernational theme most nights i.e. Italian/Mexican/Cyprus night etc. To be honest there was not much of this particulat theme maybe one or two dishes, but the food overall was good quality (Buffet Style). The one complaint... More

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Surf5000
Wallasey, United Kingdom
1 review
2 helpful votes
2 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

We booked this hotel being under the impression that it is a 4 star hotel! Beware it is not 4 stars, it's official class is 3 stars! Just stayed here for 18 nights and as the title says, myself and my partner were very disappointed staying here. Here is a list of our problems with the hotel! 1) Air Conditioning... More

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NapaMermaidAyiaNapa, Director of Sales at Napa Mermaid Hotel and Suites, responded to this review
19 January 2012

Dear Guest, We would like to thank you for your review following your stay with us, although your comments were quite disappointing. Please note the following: -The Hotel's star rating which is published has been given by the travel industry and our Clients at large. -The air-condition is turned off during the winter period, however as I have been informed,... More

AbbeyMagyk
1 review
5 helpful votes
5 of 5 stars Reviewed 3 January 2012
5
people found this review helpful

This has got to be one of the best if not the best hotel hospitality ive ever enjoyed(believe me i travel alot). Got here on the 28th dec and from the moment we stepped in(me+wife+5mth old baby) its been great. Booked a seaview room which was nice but i found it small for us, so decided to upgrade to a... More

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Sean T
Llandrindod Wells, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 1 January 2012
3
people found this review helpful

We had a lovely time! It was the first time we have been to Cyprus, and the hotel was much better than onese we have stayed in for that price range (when we stayed in the Canaries - Lanzarote-Gran Canaria-Tenerife-Fuerteventura) More

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Georgios G
Famagusta, Cyprus
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 18 December 2011
3
people found this review helpful

My choice to accommodate my two guests was successful. Rooms was amazing, clean and very modern, beautifull environment clean and very organized. Many thanks to the staff especially at the reception, Ioanna and Panayiota very kind, friendly and so professional. YOU ARE THE BEST! More

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Anelan
Limassol, Cyprus
Reviewer
5 reviews
15 helpful votes
5 of 5 stars Reviewed 17 December 2011
3
people found this review helpful

Spend a couple of nights at this hotel last Summer It's a great hotel if you want to relax. It was so quiet. Spotless , excellent service The rooms by the pool were fabulus Food was great. The snacks and the salads were the Best. Great variety of buffet at Breakfast Will definetly go back More

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BigE763
Manchester, United Kingdom
Senior Reviewer
10 reviews
4 helpful votes
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

Stayed here in September with my girlfriend,my friends where getting married at the Olympic Lagoon but we didn't want to stay there beacuse we heard it was just full of wedding parties which is true nice place though but so glad I chose the napa mermaid it's a different league. I have been to Ayia Napa on many occasions &... More

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ThePinkletons
London, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 21 November 2011
2
people found this review helpful

We stay in Cyprus on a regular basis, but generally stay at the other end of the island. Our flight was moved so we found ourselves with and extra day and I thought that we should take the opportunity to try something different....and I am glad we did. The hotel has been thoughtfully refurbished, the food was of a very... More

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Napa Mermaid Hotel and Suites Also Known As

  • Napa Mermaid
  • Hotel Napa Mermaid
  • Napa Mermaid Hotel
Address: 45 Kryou Nerou, Ayia Napa 5344, Cyprus

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