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Peppers The Sands Resort Torquay

4.5 of 5
2 Sands Boulevarde, Torquay, Victoria 3228, Australia
Hotel amenities
Peppers The Sands Resort Torquay
Ranked #1 of 4 hotels in Torquay
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143 reviews from our community

    Trip type
Traveller rating
    40
    58
    34
    7
    4
Date Rating
Melbourne Vic
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

When you first enter such establishment as this the first impression is what lasts. My wife and I approached the desk and were warmly greeted by Anita. She made the stay worthwhile, she was happy,lovely smile and in for a joke. These are the people, front of house who make your stay worthewhile. We ran into Anita a couple of... More

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See 2 more reviews by Arthur P for Torquay
niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
21 May 2013

Hello Arthur, Thank you for choosing to stay at Peppers The Sands Resort. We appreciate your kind comments and rating your experience 5 out of 5. We are very fortunate to have a wonderful team . Anita is a long term team member and regularly she receives wonderful comments. Anita will be delighted to read your comments. We look forward... More

Melbourne
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Had a wedding in Torquay so the bride booked us all into this resort and it was great. We stayed in the studio room with a balcony and it was huge !!!! Quite a cheap rate for the wedding too. Facilities great, everything you could think of was covered in the room and the food was terrific the night before... More

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
19 May 2013

Dear Taj67, Thank you for choosing to stay at Peppers The Sands Resort then taking the time to post a comment. Next time you stay I highly recommend one of our suites. Simply stunning! Please feel free to contact me for your next stay. Kind regards, Nicole Hill General Manager More

canberra
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

We very much enjoyed three nights here as a base for playing golf here and nearby courses. The rooms and facilities are very good for this purpose, but don't expect a five star beach holiday resort. The room was clean and spacious and will be better when the balcony furniture arrives. Breakfast was good; the pizzas at night, great. The... More

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
13 May 2013

Dear 3shoton, Thank you so much for your detailed post. I am delighted and so will the entire team when this gets shared with them. We have a wonderful team and I will note your adverse comments. It will be used in making further business decisions. Thank you so much. Kind regards, Nicole Hill General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Hotel was clean, food was great, staff are very friendly. We stayed on a Sunday night and the restaurant had diners who were not staying at the hotel in for dinner, which is always a good sign. The food was delivered fast and the wine list is great! Will definately be back to stay. The staff were so nice and... More

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
9 May 2013

Dear SJRL88, Thank you for your kind comments. I would have to agree with you...we have amazing staff and have a wonderful place to work. We aim to have a fun professional work environment as it does shine thru to our guests. Kind regards, Nicole Hill General Manager More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

Lovely one night stay. We stopped here for on the Friday night on the way to the Great Ocean Road for a weekend to break up the journey from Melbourne and to get a head start early on the Saturday morning. Stayed in one of the studio rooms overlooking the car park (although this did not matter as it was... More

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
9 May 2013

Dear Heather and Stephen, Thank you for your post. I am delighted you received fantastic service. This is what we are all about. We are very fortunate to have a wonderful team to look after our guests. It would be lovely to meet you on your next stay. Please feel free to contact me directly to make you next booking.... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 May 2013

I would recommend this hotel, however if you get a room with a view, it won't be a view of the beach! We don't play golf but for those who do it would be paradise! Our 1 bedroom apartment was great although the fold out trundle bed sagged terribly in the middle - there is no way that 2 people... More

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
7 May 2013

Dear Eleanor C, Thank you for your comments. I am delighted you enjoyed the suite and you thought it was great value for money. I would have to agree with you...the baths are heavenly! We will certainly be looking into the fold out bed. Safe travels, Nicole Hill General Manager More

Bairnsdale, Australia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 May 2013 via mobile

This hotel is a bit out of the way and not that close to town. That being said it does make it nice and quiet. They are big rooms with an exceptionally comfortable bed and great pillows. Our room overlooked the car park and had a big sliding door onto a balcony (no furniture on it though). We had room... More

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See 2 more reviews by sjedwardss for Torquay
niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
7 May 2013

Dear Sjedwardss, Thank you for your comments. I am delighted to read you enjoyed your stay. On your next stay you may wish to upgrade to a view studio room that over look the championship golf course or really treat yourself to a beautiful suite. We look forward to the opportunity of welcoming you back to Peppers The Sands Resort.... More

Scotland
Top Contributor
73 reviews 73 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 18 April 2013

Stayed in this hotel for 1 night as our starting point for travelling the Great Ocean Road. The room we had was roomy and had lovely views of the golf course. The bed was comfy and having a walk in shower was a treat. The room was well appointed and we had a great rest. I would recommend this hotel!

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
21 April 2013

Dear Steem21, Thank you for your comments. I hope your enjoy the remaining of your time in Australia. Thank you again, Safe travels. Nicole Hill General Manager More

Adelaide, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 April 2013

Driving through new suburbia not yet greened up is not a good introduction to a holiday destination. This is a second Australian resort disappointment in the same town. I am used to Asian resorts that are great value and fun for the price and really go all out for creating a holiday mood and to serve guests. Here, you take... More

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
14 April 2013

Dear Betty, Thank you for your post. We do our very best to communicate exactly what we offer at Peppers The Sands Resort. I do apologise that you were not aware of what we had to offer prior to booking and staying with us. We offer a golf resort complete with a full health club, tennis and basketball courts. Our... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 6 April 2013

Fabulous place to stay. Room overlooking the golf course was great, very clean and well appointed, for my requirements anyway. (empty mini bar was no problem) Staff very friendly and helpful especially as the room we were initially offered had a "funny smell" and the staff quickly and without any fuss relocated my wife and I another room. King size... More

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niccii, General Manager at Peppers The Sands Resort Torquay, responded to this review
10 April 2013

Dear John, Thank you for your post and I am delighted you rated us a 5! Keep your eye out for our upcoming autumn specials. Please introduce yourself to me on your next stay. Safe travels, Nicole Hill General Manager More

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Additional Information about Peppers The Sands Resort Torquay

Also Known As:
Peppers The Sands Resort Torquay Hotel Torquay
Peppers The Sands Resort Torquay Hotel
Peppers The Sands Hotel
Address: 2 Sands Boulevarde, Torquay, Victoria 3228, Australia
Region: Australia > Victoria > Torquay
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Torquay
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Perched on the northern headland of Torquay nestled against the dunes and at the start of the world famous Great Ocean Road, Peppers The Sands Resort Torquay comprises of two interconnecting, three-level buildings looking out to spectacular views of the surrounding golf course, coastal dunes and Surf Coast, the perfect setting for a short break escape.Located just over an hour from Melbourne and 20 minutes from Geelong, Peppers the Sands Resort Torquay boasts 112 spacious rooms featuring private balconies or terraces with stunning views, tasteful furnishings and premium facilities.Surrounding Peppers The Sands Resort and moulding into the natural landscape of the Surf Coast, is The Sands 18 hole Championship golf course, designed by Stuart Appleby. Other leisure activities available include a game of tennis, refreshing swim in the heated indoor lap pool or a work out in the gymnasium. Choose to do as much or as little as you please.Our signature restaurant, Hanners Restaurant and Bar is one of the region’s most desired dining destinations for locals and visitors and is a must when you stay with us. Peppers The Sands Resort is the ideal place to take an easy stroll from the resort to the sandy beaches, also leading you to Victoria’s most famous surf beach, Bells Beach. The region is also renowned for its boutique wineries, restaurants, colourful cafes, galleries, fishing, surfing and scenic tours along the coast. ... more   less 
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Peppers The Sands Resort Torquay
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