I’m a Melbournian and have always struggled to recommend a good hotel for out-of-towners – now I have one! This is it- great location, amazing rooms (luxe but with personality) – neither corporate or prohibitively expensive.
We were there for a girls weekend and stayed in a 2 bedroom apartment. Loved it! Great space to hang out in, cool decor...
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Dear LM2,
Its always nice to hear of locals enjoying our hotel as much as our guests from interstate and overseas. We have tried to incorporate 'Melbourne' into The Cullen in every way and I'm glad you would recommend us to your friends and family visiting our wonderful city. You are right, the beds are to die for (why would...
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I recently stayed in both the Cullen and Olsen hotels in Melbourne and although owned by the same group the Cullen was far superior. The staff were much friendlier, the rooms much cleaner and the location just that little more central. Both hotels have very small gyms which is the only negative about the Cullen.
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Dear reviewer,
Its great to hear you have had the time to experience two of our properties here in Melbourne. We have designed each hotel to appeal to a different guest, really aiming to offer 'something for everyone'.
Im so glad you enjoyed your stay and see The Cullen as a fit for you. I look forward to welcoming you...
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As it was voted one of the trendiest hotels in Australia by Tripadvisor my expectations were quite high before we got there.
Pros: -
Check in was good.
Location is great near train station, tranms, cafe and shops.
Very comfortable beds.
Loved the shower.
Cons:-
The frosted glass of the bathroom did not provide any privacy for a group of...
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Dear Paras81,
It is true that two years in a row we have been voted the Trendiest Hotel in Asia Pacific by Tripadvisor, and I agree that with a title such as this comes a high expectation of service and facility. I'm sorry to hear that on this visit your expectations were not met.
I will certainly investigate the issue...
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My boyfriend and I stayed here between Christmas and New Years, and it was surprisingly quiet. The hotel is very slick, but also very comfortable (especially the bed). The kitchenette in the room is a bonus - although watch out - if your window is open you mind find pigeons trying to join you for breakfast! I closed it just...
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Hi Rosie,
Im so glad you enjoyed your stay and thank you for such a comprehensive review. It certainly sounds like you made the most of your time in Melbourne, even catching a movie at the Astor, a local favourite, and dining in Hu Tong.
Its great to hear you got out and experienced the local restaurants and bars. Chapel...
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Beautifully decorated, brand new furniture and nice room layout, bed to DIE for, very quiet rooms (at least the one we stayed in overlooking the back street) - nothing to reproach really; oh yes, one thing: the credit card surcharge for such a big bill seems quite inappropriate...i can buy a 15$ tram ticket with my credit card at the...
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Dear Hespee,
Thank you for your review.
It seems like we ticked every box for you. Searching for a hotel can be a daunting experience, not knowing whether you will be comfortable in the place you rest your head. Im glad we were able to provide everything you were looking for in your accommodation.
The credit card surcharge is becoming...
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We had the pleasure of staying at The Cullen for 5 nights, and found it to be the perfect hotel for an inner city stay. The staff were extremely helpful and knowledgeable about places to eat and visit, hence we ate out at some excellent restaurants, and drank at some amazing bars!
The market across the road is well worth...
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Hi Vavoon,
5 nights in Melbourne! Sounds like you did have the 'perfect mini break'. Im glad to hear you made use of the Prahran Market accross the road, as one of Melbourne's oldest markets it is an amazing place to find great cheeses, dips, bread, meat and fruit. I hope you filled up the fridge, opened a bottle of...
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This is a very trendy hotel. The decor in the room is perfect. Great price and the best sleep I have ever had. The bed was amazing and the most outstanding pillows ever. No other hotel could compete with this perfection for the price.
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Dear PoeticPrince,
Thank you for your review. We put a lot of time and effort into designing our mattresses, linen and pillows, it pleases me to hear it has paid off. All bedding and linen in the Art Of Sleep range is available for sale through our hotels, please feel free to contact me for prices and availability.
I hope...
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The Cullen is well located and very comfortable - I love the artwork and the staff are really first class! The room was well set out and I had a corner room so lot's of light - the mini bar was great!
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Hi Mark,
Moving away from the traditional 'box hotel room', we have tried to offer something a little different. Some of our corner rooms offer two picture windows, flooding the room with natural light, or a balcony for that additional space. Im glad you got to experience and appreciate this feature.
Its great to hear you enjoyed your experience with...
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We stayed here for one night for a wedding in Melbourne and it was fantastic. The room is very spacious, decor is very modern, bed is very comfy. Very clean, cool bathroom with tinted walls, loved how there was a kitchenette though we didn't need to use it. The big mirrors were a plus. Really odd paintings but that's the...
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Dear NinJ0,
Thank you for your outstanding review, its seems a shame you were only with us for one night. The rooms have been designed with the guest in mind - glass bathrooms, kitchenette and artwork that creates an energetic atmosphere. I'm glad you appreciated these features and we were able to make your stay comfortable.
I look forward to...
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My two friends and I really enjoyed our 4-night stay at The Cullen over Christmas 2011. It is very well located and the service was outstanding. The front-desk staff went out of their way to help us and even went the extra mile to make our visit to Melbourne perfect. One morning, I happened to mention that it was my...
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Dear YUL-gold,
Thank you for your feedback.
It pleases me greatly to hear of your experience with our Guest Experience team. The staff enjoy chatting and getting to know our guests and it certainly seems you enjoyed the interaction with them. Allow me to wish your friend a belated Happy Birthday also.
I do apologise for the housekeeping incident you...
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