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Palais Royale Blue Mountains

3.5 of 5
230 Katoomba Street, Katoomba, New South Wales 2780, Australia
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Palais Royale Blue Mountains
Ranked #10 of 17 hotels in Katoomba
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44 reviews from our community

    Trip type
Traveller rating
    10
    15
    8
    10
    1
Date Rating
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Not a bad hotel... We were greeted at check in by a very cheerful young lady. I wasn't too sure what to expect as the reviews were all over the place.. I found this hotel to be clean and the staff friendly, (which is what I always look for). It is walking distance to cafes, restaurants etc. The only negative... More

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See 3 more reviews by DonnaT1 for Katoomba
Maitland, Australia
Top Contributor
69 reviews 69 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 9 May 2013

I found the reception staff friendly and the decor generally interesting and reminiscent of 50 years ago which adds to its charm. My room at the front of the building on the ground floor did not have a full size bath as on the internet photos... the hip bath did not have a plug but the staff were able to... More

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See 5 more reviews by MurphyOz for Katoomba

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5 of 5 stars Reviewed 7 May 2013

Thank you Ron for a very pleasant stay in very spotless & charming hotel, we found the beds very comfortable the room exceptional, we were cosy & warm! The bathroom was huge &the shower just right. Our breakfast this morning was fantastic all we could eat , continental & cooked. Loved your ballroom, and Chrystal thank you for your help... More

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Binalong, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 May 2013

Do not believe the negative comments from people who are too critical of anything other than perfection. The hotel is an older style retro hotel, but has been very tastefully refurbished, giving it a wonderful old style charm, while still being very comfortable. There are still improvements that could be made, but I am sure that over time they will... More

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See 2 more reviews by Graemedoc for Katoomba
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013

We stayed here in Jan 2013 and really enjoyed our stay. The hotel is really well looked after and the staff are great! Very helpful and friendly! (Also very Funny!) Good sized rooms and a spa room too!

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Bournemouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 April 2013

Quaint hotel, old fashioned with English charm.Period places are not shiny and new but weathered with history,this hotel is becoming a part of Australian heritage and although needs some upkeep was clean and comfortable

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See 2 more reviews by beckyvalentine for Katoomba
Brisbane
Senior Reviewer
9 reviews 9 reviews
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11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 20 April 2013

Maybe our expectations were too high but I don't think so. Even though the room we were in looked as though it was recently painted (you could see the roller marks), the color is an old fashioned peachy shade and the wardrobe and cupboard are cheap and old looking (handle missing off cupboard housing bar fridge). The bathroom is adequate... More

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Wollongong
Senior Contributor
44 reviews 44 reviews
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3 of 5 stars Reviewed 19 April 2013

The hotel was obviously a grand building in its time but is in need of a little TLC. The lounge areas are lovely and a great place to have a quiet drink at night or to read the paper during the day, though there is not much privacy. The room was a good size with a comfortable bed and adequate... More

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See 5 more reviews by Jennie W for Katoomba
Goulburn, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 April 2013

It's fairly sad when a hotel you remember from years ago is, on a nostalgic return, completely below par. Initial impressions were good- the outside was the same, a bit more worn but fair enough after all these years. The lobby areas were also good but starting to give the impression of a cheap makeover of this one time classic.... More

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 March 2013

The hotel has a charming exterior and lovely common rooms that express the building past. The deluxe king room we stayed in was adequate with a reasonably comfortable bed, good amount of room and good shower in a smallish bathroom. The hotel, however, is starting to look tired and could do with freshen up. There was peeling paint in the... More

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Rana C, Public Relations Manager at Palais Royale Blue Mountains, responded to this review
4 April 2013

Dear Guest Thank you for reviewing the Palais Royale, Katoomba. The current new management is addressing our weaknesses in order to provide a better standard for the guests. We appreciate your feedback as it helps us get closer to providing the high standard that we are reaching for. We hope to see you again in the near future. Kind Regards... More

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Additional Information about Palais Royale Blue Mountains

Also Known As:
Palais Royale Blue Mountains Hotel Katoomba
Palais Royale Blue Mountains Katoomba
Address: 230 Katoomba Street, Katoomba, New South Wales 2780, Australia
Phone Number:
Region: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
Ranked #10 of 17 hotels in Katoomba
Price Range: €€
Hotel Class:3.5 star (3.5*)
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