The exception to this shambolic degradation is the Captain's Table restaurant, which served one of the best quality and value meals I've ever eaten. A true 5 star meal, at only $30 if we arrived pre 7pm. It would be worth the drive, just for that, if one could be assured it was open. Most eateries shut very early or... More

My colleagues and I stayed at the Palmer Coolum resort as part of a Conference we were attending. On driving in to and around the resort we did think the dinosaur was bizarre in this beautiful setting and the shameless self promotion of Mr Palmer was rather odd however the location is beautiful and our thoughts were positive. We even... More

Spent two days here on a conference. Location, service and food great. Odd large vocal dinosaur on the golf course amidst the bemused kangaroos. My room large but tatty, tired furniture-clean lovely and comfortable bed and sheets but dead flies and dust on window sill and bread crumbs on central console suggests cleaning superficially.....suggests need to concentrate and upgrade the... More

Where to begin this tragic tale. It is 9.30pm on Saturday night and I am sitting in my room eating cold, soggy fries and minestrone soup (I'd ordered cream of mushroom soup and "super crunchy fries"). So why am I sitting in my room watching the titanic on a 24/7 loop eating a $50 cold meal in a 5 star... More

Well what a sad place this is! I visited really to enjoy the golf course and to stay in some classy surroundings for a few days and felt I was let down across the board - the only exception was the staff who were all friendly and competent, but reminded me of staff who were about to go down with... More

Currently staying here 4 nights , the general manager should be able to work out who we are because the place is empty. For some reason we were put into a room as far away from the general area as possible , given the emptiness of the resort it seems puzzling. I have been here over 5 times throughout the... More

We stayed at the Palmer Coolum Resort recently. We received one of the recently renovated rooms, which should be expected since we were about the only people there the whole time. The room was very spacious and nice. The staff was very nice to deal with and always available to help--again, this was to be expected since the staff outnumbered... More

We have been to the Hyatt Coolum on many occasions to find it relaxing, fun, full of guests and tasteful, and were all itching to get back for another wonderful holiday. Sadly, in what may seem a number of months these wonderful attributes seem to have diminished. The most notable being the lack of guests. My kids used to love... More

We stayed here from Thursday through to Saturday night. (We booked the third night so that we could stay the whole day but needed to be back by sat night) On arrival staff were very helpful. You basically drive up to reception to check in and your car is brought to the car park or you can take it there... More