My sister and I stayed for a long weekdn in October 2011. The hotel is good, clean, size of room plenty big enough for 2 people. We had brekky every day at Suger, good service, good food. Great location, not far from the beach, market on Sunday and a nice walk to Akland St.
Tram stops just outside the door,...
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First up the location is to die for. Right in the heart of the vibey, pulsating, restaurant/bar area of St Kilda. Only a 5-min walk to Acland St, Luna Park and many famous pubs. We stayed two nights on a busy public holiday weekend but yet received stellar service form the staff here. I hope the management reads this because...
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Hi MarcusGeelong,
We always love hearing from a fellow St Kilda lover! You could get us talking (writing) for hours about all the things we love about the area.
How good are the Urban Snorer beds! Some of us here at head office are seriously considering purchasing them for our homes. What a pain about the toilet not flushing correctly,...
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Fabulous location. Right in the heart of the restaurant & bar scene and only a couple of minutes walk to beautiful St Kilda beach.
Hotel Urban is a quirky little boutique style hotel. Its nothing spectacular but it modern, clean and the rooms/beds/pillows very comfortable. I received fabulous service from the hotel Manager when my TV wouldn't work and was...
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Hi KiwiGirl69,
When travelling on your own it's so important to feel safe and comfortable, and we're really happy you felt that way with us. Just as importantly, it's great to hear you ended up having a fun weekend stay in Melbourne!
Our General Manager is lovely and we're glad he got your TV back in action. We're very pleased...
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The service from staff was great, as you'd probably expect from even a 5-star hotel, and knew what they were talking about and didn't keep you hanging around.
I arrived a few hours early but was allowed to check-in earlier. I was slightly disappointed by the standard of the room considering it was $200 a night (a night at the...
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Hi Karl C,
Thanks so much for your review.
We are very proud of our gorgeous staff, and are so happy to hear they looked after you at a top standard and kept things moving for you – nothing worse than hanging around in a hotel lobby when you're hanging to get to your room after travelling.
It's important to...
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I've stayed at Urban a few times recently and despite the hot water issue recently I'll stay here again.
The hotel is really convenient and it's easy to get out and get a good meal - either flashy or economical within 2 mins of the hotel.
The hotel staff are always quite friendly and the cafe at the front serves...
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Hi markpk27,
Thanks for taking the time to let us know about your stay with us. I wonder what your favourite restaurant was… so many fantastic choices nearby! Of course Suger Café Bar is fantastic for brekkie, lunch and dinner if you want to grab something at the hotel.
Hope to see you again.
Kind Regards,
Caitlin
Marketing Executive
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The location is great. The hotel is near the water and restaurants. I stayed there for three weeks on business and I was never at a loss for something to do in the evening.
The standard rooms are a bit small but clean with parking in the back. Normally there is a charge for parking but the made it complimentary...
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Hi Elvis2u,
There is definitely something special about staying near the water. We're so lucky to have the beach near us, along with shops, amazing restaurants and plenty to do – the best of all worlds!
We're so glad to hear you had a great experience at our hotel and look forward to welcoming you in St Kilda again.
Kind...
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This hotel combines style with substance. The reception staff were unfailingly helpful and friendly and the staff of the in-house restaurant were equally so. They provide parking at a fair price and the hotel is clean, comfortable and well-priced.
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Hi EastVillageExplorer,
We think it's great to have a focus on style, but it's just as important to be comfortable, happy and content. So glad to hear you enjoyed your stay. See you next time!
Kind Regards,
Caitlin
Marketing Executive
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If I stay in St Kilda again, will definitely stay here. Paid for the Coffee Connoisseurs special, which was great value. For only $10 more than the standard room rate I got free parking, unlimited cappuccinos for 2 & 2 free coffee liqueur drinks. The location is great being surrounded by bars & restaurants & only a 5 min walk...
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Hi there,
You two must have been buzzing all weekend with all that coffee! If you're a fan of chocolate too (who isn't?!) it's definitely worth trying the All About Chocolate package next time you stay with us. Unlimited hot chocolate, two chocolate martinis, welcome chocolates in your room – sooo good.
Thank you for your review and we look...
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Fairly nice modern decor Hotel. Room we had was a tiny bit small but not too bad for size. No chairs to sit on and TV was mounted too high on the wall. The rest was very nice. It is very conveniently located on Fitzroy Street St Kilda which has tons of eateries/ Restaurants like Monroes and Mahjong etc.
Parking...
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Hi Wolfgang H,
Hope you enjoyed your stay with us. If you're after loads of space and ultimate comfort, next time you come to stay you should try out the Sweet Urban Room. It has a lovely comfy chair for you to kick back and relax, plus enormous bathroom with a double spa, shower, large LCD TV and heaps of...
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We arrived a little bit early for the 2PM check-in. No problem, we killed a couple of hours down by the beach. We came back at 2PM only to find that our room was still not done. Pretty poor since they knew we were hanging around waiting. So we had to sit in the lobby for nearly half an hour...
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Hi CR111,
Thank you for providing us with your feedback. We're glad to hear you enjoyed the St Kilda location and spent a couple of hours soaking in the sun and sea breeze at the beach. Sorry to hear you had to wait almost 30 minutes while your room was cleaned. We love to to keep our guests comfortable and...
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