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All 7 Glenelg hotels »

Oaks Plaza Pier Apartment Hotel

4.0 of 5
16 Holdfast Promenade, Glenelg, South Australia 5045, Australia
Hotel amenities
Ranked #4 of 7 hotels in Glenelg
3.5 of 5 stars 152 Reviews
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152 reviews from our community

What travellers say about this hotel
  • Ocean views(11)
  • Other review(4)
  • Car park(3)
  • Very nice(3)
Traveller rating
    28
    56
    26
    23
    19
Only show reviews for Family (34) | Couples (48) | Business (27)
Date Rating
GBPinner
U.K.
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

We have just returned to the U.K. after staying at this fabulous apartment hotel. We were early for our check in but storage of baggage was no problem whilst we waited for our apartment to be made ready. The staff were very helpful from the reception staff to the cleaners, nothing was too much trouble. The food in the hotel... More

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MarianneDenHaag
Den Haag
Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed 10 February 2012 NEW

Check in was a bit chaotic, a queue of people and only one receptionist on duty. We had a beautiful apartment, bedroom, sitting room, kitchen and balcony. We chose a room with 'park view' rather than ocean view because it was cheaper, this had a pleasant outlook on an open green space. The bed was extremely comfortable and big. Would... More

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allywho
Hoppers Crossing
Senior Reviewer
9 reviews
6 helpful votes
5 of 5 stars Reviewed 4 February 2012

We booked last minute accommodation here on Australia Day weekend, and paid $240 a night for a 1 bedroom, ocean view apartment. Its the first time i have ever stayed anywhere where everything was perfect for myself and my husband. The room was spotless and roomy, the king bed was very comfy. The ocean view was great to have, we... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
6 February 2012

Thank you very much Mrs Gebert for your kind review of Oaks Plaza Pier. We are so happy to read that you enjoyed your stay with us over the Australia Day weekend. Your comments have been passed onto the team, which will be very well received. We do look forward to welcoming you back again soon! More

howzatperth
Perth, Australia
Contributor
16 reviews
67 helpful votes
4 of 5 stars Reviewed 30 January 2012

I stayed here for work purposes in a one bedroom apartment, room 401. The view was over the park at the rear of the hotel which was nice. Small balcony with table and 2 chairs which was a nice place to sit having my morning coffee. It is an apartment hotel and a very nice one compared to others I... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
1 February 2012

Many thanks for your review of Oaks Plaza Pier, we are sure that future guests will find this helpful. We are very happy to hear that you enjoyed your stay and would consider booking with us again. We look forward to welcoming you back again soon! More

Annie Y
Sydney, Australia
Contributor
12 reviews
3 of 5 stars Reviewed 29 January 2012

We came here from a recommendation from a friend and from the beginning we had issues. First they tell you that they have all day parking downstairs but as the space is limited, once you go out for dinner and come back to park and there are no parking spots, it's your loss even though you have paid for the... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
2 February 2012

Thank you for taking the time to comment on your stay at Oaks Plaza Pier. We are very disappointed to read that you would not consider staying with us again. Your comments have been passed onto the Hotel Manager and Maintenance Department for investigation. We do hope that you hope that you will consider staying with Oaks Hotels & Resorts... More

Sack0001
Adelaide
Senior Reviewer
6 reviews
2 helpful votes
1 of 5 stars Reviewed 24 January 2012

I contacted the Oaks Pier to confirm a room I had booked for mid February, the girl at that answered the phone actually told 'me' to call HER back because she was busy. I don’t care if you're busy, the least you could have done was take my details and call 'me' back or place me on hold. If this... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
2 February 2012

Thank you for taking the time to let us know of your experience. We are disappointed to read of the customer service you received and have passed your comments onto the Learning and Development Team for actioning. We hope that you will consider staying with Oaks Hotels & Resorts and allow us to demonstrate the highest level of customer service... More

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kayleigh101
Bedford
Senior Reviewer
9 reviews
6 helpful votes
4 of 5 stars Reviewed 23 January 2012

I stayed here for a work trip. I had booked for a studio apartment but found I was upgraded to a 1 bed when I checked in. This had much better facilities including a washer/dryer which, had I known, would have meant I could have packed less clothes. The kitchen was well-equipped and the housekeeper came daily and washed up... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Plaza Pier Apartment Hotel, responded to this review
2 February 2012

Thank you very much for your review. We are very happy to read that you enjoyed Oaks Plaza Pier, however, you did mention several negatives to your stay, and these have been passed onto the Hotel Manager for investigation. We look forward to welcoming you again in the future. More

Asterix2903
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 15 January 2012

The view is outstanding and the location also. Had to pay an extra $20 a night for parking. No wifi and Internet cost high. It's a grat location, are well appointed but nothing outstanding. Very noisy on a windy. Day. More

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satori99
Melbourne, Australia
Contributor
13 reviews
14 helpful votes
2 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

well, we (3 adults and 3 kids) booked our usual apt in glenelg. they made a mistake with reservation and booked us in one night at the Oaks. Ok, you can see as soon as you arrive that it's not very classy, but then again, it's Adelaide, ok, we are on holidays, it's only one night, I am not even... More

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Olive1920
Leicester, United Kingdom
Contributor
20 reviews
9 helpful votes
4 of 5 stars Reviewed 9 January 2012

Having read the reviews on here before booking I was hesitant to go ahead but decided it was probably the best location for our week long pre-Christmas stay before moving on to stay with family in Adelaide. Glenelg is a wonderful resort with lots of shops and restaurants and the tram into Adelaide takes around 30 mins and is reasonably... More

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Oaks Plaza Pier Apartment Hotel Also Known As

  • Hotel Oaks Plaza Pier Apartment
Address: 16 Holdfast Promenade, Glenelg, South Australia 5045, Australia

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Oaks Plaza Pier Apartment Hotel
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