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Mantra Coolangatta

4.5 of 5
88 Marine Parade, Coolangatta, Queensland 4225, Australia (Formerly Outrigger)
Hotel amenities
Mantra Coolangatta
Ranked #8 of 11 hotels in Coolangatta
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185 reviews from our community

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Date Rating
1 review
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

Good location and rooms well appointed with nice ocean view. However!! service at reception was lacking. When asking about late check out (1hr extra) so that our 1yr old son could have his morning nap the lady at reception said 'yes but that will be $20 per hour'. If fully booked I would understand, given this didn't seem to be... More

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Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 7 May 2013

Last minute decision to stay on the Coast and got a great deal walking in off the street. Great location on Marine Parade situated across from the beach and in between all restaurants in either direction. Reception were polite and helpful. Room was terrific. Will come back and recommend to friends and family. We ate at the Earth & Sea... More

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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2013

We recently stayed for 5nights in a 2bedroom Ocean View apartment at Mantra Coolangatta. Apartment 1703 (17th floor). We arrived around 10am and could not check in straight away (I knew this could be the case so was not bothered (check in is 2pm) - we decided to wander around for a few hours and was called around 12.30pm to... More

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Brisbane, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 25 April 2013

Currently staying at Mantra Coolangatta booked over two months ago for 4 nights a 1 bedroom OCEAN VIEW and paid $240 per night = $960. Extremely disappointed that we were put on the first floor and our views are 95% trees and 5% ocean views if you can actually find the ocean amongst the trees!!!!!!! Complained to staff this morning... More

Was this review helpful? Yes 4

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Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 April 2013

My partner & I were looking forward to 3 nights holiday at Mantra, C'gatta. The location was perfect...but, from the moment of check in - things went down hill fast. The reception trainee was very polite but had difficulties finding and confirming our booking (for a 1 bdrm Queen Ocean View Apartment) made 3 weeks in advance and paid in... More

Was this review helpful? Yes 1
See 4 more reviews by SandraA255097 for Coolangatta
Matt W, General Manager at Mantra Coolangatta, responded to this review
16 May 2013

Dear SandraA255097 Thank you for taking the time to provide feedback on your recent stay. I do regret the shortcomings of service from the trainee that you mentioned but please be assured that, as a trainee, they would have tended to follow procedure and do what was told of them by a more senior staff member. I can certainly advise... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 21 April 2013

We had a short stay at the Mantra Coolongatta. We were in 1303 which had excellent views from lounge, and both bedrooms. Huge verandah to enjoy the view. A quieter end of town with many walks, gorgeous beach with excellent surf across the road. Staff were helpful and efficient. Bellaki Cafe next to hotel provided excellent food ( we had... More

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Matt W, General Manager at Mantra Coolangatta, responded to this review
16 May 2013

Dear DeborahMosmanNSW Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and this certainly is a very beautiful end of the coast. Thank you again and we look forward to welcoming you back again soon. Kind Regards Matthew Walters General... More

Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2013

We stayed in room 907 3 bedrooms on the 9th floor. I recommend this room! Pros...our room was refurbished room as requested, the room was excellent....our bedroom had views of the beach and the mountains, I love that room...every bedroom had a separate balcony! ...everything modern...large tv...excellent pool...The staff are very friendly...very relaxing! Cons...tv remotes not user friendly...had to fiddle... More

Was this review helpful? Yes 1
Matt W, General Manager at Mantra Coolangatta, responded to this review
16 May 2013

Dear tlclausen Thank you for taking time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. We are also continuing to upgrade items throughout the apartments and hope that when next you head down the M1, everything is in full working order for you.... More

Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 10 April 2013

We stayed at the Mantra Coolangatta for 9 nights. Great location especially for surfing. Just a walk across the road for world class surf. Room was a great size for 2 of us, with a bathroom / laundry and kitchen. Would be good if they serviced the rooms more often as its an apartment it was never serviced while we... More

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Matt W, General Manager at Mantra Coolangatta, responded to this review
18 April 2013

Dear surfing70 Thank you for taking the time to write about your experience with us, you know what they say, better late then never. We are happy to hear you were impressed with the proximity of Mantra Coolangatta Beach and I do hope when next you take the trip over to the East Coast, you give us the opportunity to... More

Brisbane
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 April 2013

Excellent view but there is nothing 5 star about this accommodation. We were here for five nights- we leave tomorrow. For three days there was no airconditioning as the condenser had broken. When it had been fixed they didn't even let us know! The TV had the wrong remote with it so the Foxtel stations weren't visible. The room door... More

Was this review helpful? Yes 1
Matt W, General Manager at Mantra Coolangatta, responded to this review
18 April 2013

Dear Fairplayxx Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. As discussed at the time of your visit, as soon as it was reported that the air conditioner was not working, you were offered to move rooms with which you declined and we... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 April 2013

Had stayed a couple of years ago and this time booked a 2 bedroom apartment over the Easter break at $300 per night, for myself, husband and 2 of our teenagers. Whilst this is a great location, fabulous views and good facilities we had a few problems which spoiled our stay. I will say that the reception staff were exceptional... More

Was this review helpful? Yes 1
See 3 more reviews by critique17 for Coolangatta
Matt W, General Manager at Mantra Coolangatta, responded to this review
2 April 2013

Dear Critique17 Thank you for taking the time to provide feedback on your recent stay. As you experienced, not all of our units have been refurbished as yet but we are well on our way to having this completed over the next 12 months. There is quite a lot of work being completed in and around the Mantra Coolangatta in... More

 
 
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Additional Information about Mantra Coolangatta

Also Known As:
Mantra Coolangatta Hotel Coolangatta
Mantra Coolangatta Hotel
Mantra Hotel Coolangatta
Coolangatta Mantra Hotel
Address: 88 Marine Parade, Coolangatta, Queensland 4225, Australia (Formerly Outrigger)
Region: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Fitness Centre Free Parking Kitchenette Swimming Pool
Hotel Style:
#3 Luxury Hotels in Coolangatta
Price Range: €€
Hotel Class:4.5 star (4.5*)
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Mantra Coolangatta
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