Initial email communication with management was pleasant and we were therefore eager to book. We only booked for one night (normally most places have a minimum two night stay, and we now understand why this place doesn't.) Upon arrival, the lady at reception was quite rude and abrupt and we instantly felt unwelcome. Our site was great, although there was... More

This is a very modern, clean and well built establishment ... but ... the woman who seems to be running the place is unbelievably bad at anything close to being called customer service skills! I had booked a kitchen unit for my son and I. A few days prior to setting off on our holiday, I noticed on the website... More

We stayed for 3 nights in January 2013. It was an unwelcoming experience and we felt uncomfortable when booking in. The room was adequate for our needs. We were surprised to find we had a list of 'rules' that if not followed would have resulted in a surcharge. We were really looking forward to using the spa only to be... More

We stayed here on our way to Milford Sound and would not come back as their adverts in the brochure and the actual place were two different things. When we arrived they had no booking for us which was strange as we had a confirmation from the AA site saying we had booked it.We were given a site which was... More

We stayed at this holiday park on our way back from a beautiful day's return drive to Milford Sound. The anti-climax came when we decided to stay at this holiday park. Now, we have had 100% wonderful experiences at holiday parks around the country and all of them have seem good value. This place was not. The welcome we got... More

We stayed here Mar 12 as a quiet stop over on way to Milford Sound, which was about another 2 hours away. We arrived about 9pm and was greeted by a very rude female manager. Walking around the park at night there is poor lighting and they have these stupid cement divides for each car park, very easy to trip... More

Best things about this holiday park: 1) Secluded. Not that Te Anau is a busy city, but it was nice to be amoung nature and hear the birds sing in the morning. 2) We had the run of the place. We had a great paved spot for our campervan. 3) Our kids loved the playground. Slack line for balancing and... More

Great views - well there were a few spots where you could see a view, the rest of the park is partitioned off with tall hedges. Upon asking for a pitch with a view we were informed that this would cost extra. So far the park is not living up to it's name. Echoing so many of the other reviews,... More

The worst place we have ever stayed at. Manager not very friendly or helpful. We were booked on their Milford Sound Tour two months prior and had confirmation from them by email. When we got there found out that the tour was not happening and the Manager had booked us on a more expensive tour and to be at the... More