We had a wonderful two day stay. Copthorne Lakefront is in an ideal location and it's a short, pleasant walk to the town and the gardens. The rooms are very clean and well-appointed; real milk with the coffee service in the room is a treat. The staff is knowledgeable, friendly and professional. The restaurant and bar are adequate but could... More

Stayed 3 nights..lovely comfortable warm room 1445 overlooking the lake. Short drive to everywhere...good to have laundry facilities.. breakfast was yummy and reasonably priced. Staff friendly and helpful... great place to spend a few nights in between the SI coasts...

My partner and I stayed two nights after finding a discounted rate on wotif. We had been staying in motels for the previous 1.5 weeks of our trip around New Zealand and thought a hotel would be a nice change at a good price. POSITIVES Big king sized bed (maybe the bed size names refer to different things in NZ,... More

We were asked if we wished to upgrade to a suite for the remarkably reasonable amount of $30. The suite was wonderfully spacious, clean and comfortable, had a view and allowed for us to relax in a 'homely' environment.

Stayed 3 nights in May 2013. Gorgeous and comfortable room overlooking the lake. The autumn colours were glorious. Just a short walk from the centre of the town which has many cafes, restaurants and some good shops. (I had forgotten nightware and a Peter Alexander shop was open at 630pm on a Thursday night enabling me to purchase some!) Hotel... More

Just what you'd expect from a large chain hotel. Staff were helpful and pleasant, room (2013) was a good size for three, comfortable and had a fine view of the lake and mountains. No air con tho'. Breakfast was good and a reasonable price but of course, price is subjective. Experienced some connection difficulty with wi-fi in room but used... More

This room has an awesome view! We loved it. Everything in this room works well and it's lovely and quiet. Nice friendly staff. Great place. (Also happy to refund a bond for a phone charger charged to our room by mistake when we found this on the bill a few days after our stay - great customer service, thank you)

We traveled to the Copthorne Lakefront hotel for the NZ Sweet Adedlines Convention. The hotel was back from the Lakefront, so it's name is misleading. Check in was straight forward. The rooms were clean and quite a good size. The one I was I had two queen sized beds. Bathroom was good, including a toilet, basin, bath and shower with... More

We stayed on level six. On enter to the room. We were greeted by a broken bedside light shade on one side and a bedside light that didn't work on the other. We opened the curtains to admire the garden view which we booked, only to be greeted with a street view. The windows were dirty with broken eggs running... More