Excellent accommodation. Clean, tidy and very comfortable. Two storey apartment with bedrooms upstairs. Not so good for my elderly parents struggling to get up the stairs after a busy day. Views from the balconies makes up for any small issues. Very convenient to the centre of Queenstown and all activities More

Stayed 2 nights with family. A comfortable classy haven to come home to during a busy sightseeing trip. Spa was great, bookings only but make sure you do. Gym was great with tv and private. The view we got from 4thfloor fantastic so no feeling of being closed in. It was perfect. Staff helpful and very friendly. We had a... More

Booked online using Entertainment Book. We got a superior room normally $350 a night for $121 which was a good price. On arriving at the hotel was disappointed with room for the normal price, if I had of paid $350 a night I would have been extremely disappointed. The room was clean and tidy and well presented, but would not... More

We booked one of the two bedroom apartments for a family of four. It was adequate and quite comfortable but we felt a bit dated and overpriced. Definitely not horrible but not somewhere we would rush to stay again. More

We were offered special rates as Cantabrians seeking relief from earthquakes. The gesture was very much appreciated and we will certainly return to this Copthorne hotel. More

Arrived early, but was made to wait for our room. The duty manager (asian man), gave us some lame excuse, that houskeeping was springcleaning the room, and he conveniently forgot about us. I then asked the receptionist and she gave us a different room straight away. On our first night I found fleas in the old wool blankets, which need... More

We stayed there for three nights and liked it. Ten minutes walk to the downtown, ten minutes bus ride to the airport. Very convenient. The rooms have a great view of the Lake Wakatipu. The only problem is that the concierge and front desk services are given by the same staff which slows down the check-in/out, we thought. More

The ideal way to have a good start to the Holiday, the room was perfect, clean, modern and large with fantastic views. The staff and management couln't do enough to make our stay a pleasure. We will be using this hotel on our next visit. More

Stayed there from 5 to 7 Dec. Check-in staff told us we got an upgrade to 3rd floor room. We booked thru booking.com promo, which was for a ground floor room. Room was big and clean. Had a problem with the room kettle, spoke to housekeeping and was immediately given a new one. Arrived early and staff was friendly and... More