Hilton Queenstown (Queenstown, New Zealand) - Hotel Reviews

Also Known As:: Hilton Queenstown Hotel; Hilton Queenstown Hotel Queenstown

Address: Kawarau Village, Peninsula Rd, Queenstown 9300, New Zealand

Phone Number:

Region: New Zealand > South Island > Queenstown

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Business Hotels in Queenstown

#16 Luxury Hotels in Queenstown

#18 Family Hotels in Queenstown

Price Range: €€

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Hilton Queentown - this is the place. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown showcases panoramic views over an unspoilt landscape famed the world over. It’s an exhilarating setting – and one without compromise. Welcome to a place where you can immerse yourself in the natural beauty of Queenstown like never before... welcome to Hilton. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hilton EMEA, Agoda, Venere, Tingo and Travelocity so you can book your Hilton Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Abby W

Pennington, New Jersey

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 4 cities

“Excellent Hotel and Service”

Reviewed 17 May 2013 NEW

My husband and I stayed at the Hilton Queenstown for part of our honeymoon and it was wonderful. We checked in with Annika who was incredibly friendly and kindly offered us a tour. She showed us the restaurants, cafe/store and explained the water taxi hours. Overall she was just extremely helpful and really made our stay pleasant. She also had... More

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J C

Dallas, Texas

Reviewer

5 reviews

Reviews in 2 cities

4 helpful votes

“Near ideal stay”

Reviewed 16 May 2013 NEW

We stayed for 2 days and 1 day later that week. Both rooms were residences and very comfortable and well appointed. We really liked the fireplace and kitchen. First stay room was not lake view and all you saw was another building and a retaining wall! Second stay was lake view and oh what a difference. Spend the extra money... More

Dear J C Thank you for taking the time to share your comments following your stay. I was pleased to see you enjoyed yourselves. Thank you for detailing the fitness equipment. I look forward to welcoming you back to stay should your travels bring you back to Queenstown. Kind regards Andrew Nisbet More

RoseandTrevor

Christchurch

Top Contributor

50 reviews

23 hotel reviews

Reviews in 19 cities

7 helpful votes

“Not your normal Hilton!!”

Reviewed 15 May 2013 NEW

I have stayed in a few Hilton's over the years and this one unfortunately not up to the standard of the others, let me explain. (I will end with the good points) Firstly, what is with the Italian style cobblestone entrance that is sharp and god knows how lady's in high heels could walk on it let alone wheel luggage... More

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See 4 more reviews by RoseandTrevor for Queenstown

Dear Rose and Trevor Thank you for taking the time to post your review following your stay. While the cobblestone driveway is aesthetically pleasing, it makes walking in high heels difiicult. I understand it is important for guests to receive a memorable experience at the hotel and your feedback is much appreciated. I do hope I have the opportunity to... More

Karen_SunchineCoast

sunshine coast Queensland

2 reviews

“Look no further”

Reviewed 13 May 2013 NEW

Absolutely reccommended if people really enjoy the most georgously beautiful accommodation that is modern, perfectly spotlessly clean, totally comfortable bed, warm and cosy with warm cosy décor, beautiful fire and genuinely friendly staff. The price was great value for money. We totally loved this place.

Review collected in partnership with Hilton Hotels & Resorts

Dear Karen Thank you for sharing your comments following your stay at Hilton Queenstown. I was pleased to see you enjoyed yourselves and I look forward to welcoming you back to stay should your travels bring you back to Queenstown. Kind regards Andrew Nisbet More

Camda

Wellington

Contributor

17 reviews

11 hotel reviews

Reviews in 15 cities

12 helpful votes

“Wonderful stay”

Reviewed 12 May 2013 NEW

Lovely hotel, beautiful big rooms (we had the lake view room). Enjoyed the heated pool and spa (would have been nice to have bubbles but couldn't find any on/off button). Thank you Denise for the upgrade. Would definately recommend and hope to stay again.

Dear Camda I appreciate you taking the time to share your comments. Unfortunately it is not a spa with the pool but rather a hot tub, so no jets. I will be sure to pass on your thanks to Denise and pleased to see you enjoyed your upgrade. Thank you again and I look forward to welcoming you back to... More

bubbagump923

salt pond village

54 reviews

Reviews in 16 cities

20 helpful votes

“Just ask and Mr Nisbet and his excellent staff will DELIVER, great location”

Reviewed 9 May 2013

Read some of the recent reviews- my suggestion: bring up issues to the staff. Andrew has certainly empowered any and all staff to assist guests with any reasonable request. Lets face it, many of us travel too much, but most of us enjoy it. Everything may not be perfect always, but at most Hilton's I have been privileged to stay... More

See 3 more reviews by bubbagump923 for Queenstown

Dear bubbagump923 Thank you for your very kind positive review. I was pleased we were able to make your stay so enjoyable. I do hope you had a great time in Milford Sound. Thank you for your kind comments regarding Jerry. I will be sure to share these with him. I look forward to welcoming you back to stay should... More

loves a good fork

14 reviews

7 hotel reviews

Reviews in 7 cities

9 helpful votes

“Nice spot wish it was closer to the action”

Reviewed 9 May 2013 via mobile

We stayed 3 nights and got upgraded which was lovely. Msssage was amazing. Really good value too. Breakfasts were great. Good coffee. Cute barista. Charles carried our bags and he is not only handsome but an exemplary employee. An asset to Hilton. Send hin to Melbourne Australia!!

Dear loves a good fork It was great to see you enjoyed yourselves and thank you for sharing your comments. I will be sure to share your kind remarks with Charles. Thank you again and I look forward to welcoming you back to stay again soon Kind regards Andrew Nisbet More

Joy068

Sydney, Australia

3 reviews

Reviews in 3 cities

“Faulty Towers !!!!”

Reviewed 7 May 2013

I was amazed to read in a review that the Hilton Queenstown had won an award for an outstanding hotel in New Zealand. On my experience with my small group, I can only say be wary of the staffing situation, where beds were not madeup until 5.00pm in the afternoon, and dinner service took 2 hours for main to be... More

Dear Joy068 Thank you for your review. I understand your comment regarding the late servicing of your room. Housekeeping do their best to have all rooms serviced by 3pm, however, there are occassions when for various reasons it may be delayed. I do apologise for the delay in service during your dinner. I have discussed this with our Food &... More

Bazza33

Whakatane

“Stunning views, dissappointing service”

The hotel is in a great location, not in the heart of Queenstown, but an easy water taxi ride to the centre of town. The rooms were quite well appointed and comfortable. The food was ok, but certainly not the best I had ever had. The whole place was seriously let down by the service which was average at best.... More

Dear Bazza33 Thank you for posting your review. I was disappointed to see you felt the service failed to meet your expectations. Our check out time is 12 noon, therefore, when rooms have been occupied there needs to be a turnaround time, hence check in is 3pm. I am pleased you enjoyed the surroundings and views. Should your travels bring... More

Chris & Liz B

Queenstown, New Zealand

1 review

“Kawarau Hotel”

outstanding rooms and facilities. brilliant location. However when booking always ensure that you book the kawarau hotel and not the deluxe residence suites as these self contained suites have no air conditioning and are unbearable to sleep in. they are also quite tight for space. the hotel offers beautiful spacious air conditioned rooms and we have no hesitation in returning... More

Dear Chris & Liz Thank you for sharing your comments following your stay. We have three options for accommodation within the village. The lakeside residences which do not have air conditioning units, the Hilton Hotel and the four star Kawarau Hotel. I was pleased to see you enjoyed yourselves and I look forward to welcoming you back to stay again... More

1-10 of 442 reviews

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Hilton Queenstown Hotel Reviews, Queenstown

Hilton Queenstown

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