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All 151 Christchurch hotels »

Peppers Clearwater Resort

4.5 of 5
Clearwater Ave., Harewood, Christchurch 8005, New Zealand (Formerly Outrigger Clearwater Resort)
Hotel amenities
Ranked #64 of 151 hotels in Christchurch
4.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    19
    22
    4
    8
    3
Date Rating
WigglesChristchurch
Christchurch
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 19 December 2011

Great hotel in lovely surroundings - with many Christchurch hotels currently closed this would have to be one of the best. More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
29 December 2011

Kia ora WigglesChristchurch, Thank you so much for your lovely review of our property! We are glad you had such an enjoyable time at Peppers Clearwater Resort, and really look forward to seeing you again soon! Warmest regards, Andrew M Freak Operations Manager Peppers Clearwater Resort More

ikuy1975
Singapore
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 7 October 2011
1
person found this review helpful

We only stayed one night, coming in from Lake Tekapo, resting for a night before our morning flight. Overall, the place is fantastic. Peaceful and quiet, and (I think) all rooms are bordering the lake. Didn't realise that this was a golf resort, though, which I personally dislike though that's just my preference. Amenities were good. Very convenient washer and... More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
8 October 2011

Dear ikuy1975, Thank you so much for your kind words about Peppers Clearwater Resort. We are really pleased to hear that you enjoyed your stayed and particularly, that you enjoyed the setting of the resort. With winter behind us, it really is a lovely place to relax in the open air with the warm sun and abundance of animal life... More

vmsc
Arlington, Virginia
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 31 August 2011

Overall a good stay. Really close to the airport which is what we needed. Road leading to resort was pitch black. The building where are room was located held two other rooms that shared a garage and driveway. When we arrived, another car was parked in such a way that it was difficult for us to park our car. The... More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
2 September 2011

Dear vmsc, Sincere thanks for taking the time to provide feedback about your recent stay at Peppers Clearwater Resort. We are pleased that you enjoyed your stay and it was nice to hear you had such an enjoyable breakfast experience. We really appreciate you bringing a few concerns to our attention and I will certainly address these with our management... More

DanO68
Invercargill, New Zealand
Top Contributor
119 reviews
92 helpful votes
5 of 5 stars Reviewed 18 August 2011
1
person found this review helpful

This resort is really a nice spot. I was actually just looking for a place to spend the night during a transit stop at Christchurch airport, but this was the only place that had vacancy. The location is pretty good for a transit stop, just 8 min from the terminal, however it seemed to be quite a long way from... More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
21 August 2011

Kia ora DanO68, Thank you so much for the kind words about your recent stay at Peppers Clearwater Resort. We are thrilled you had such an enjoyable time here. I hope you managed to dodge the snow and bleak weather we've had this week and we certainly look forward to welcoming you back to Peppers Clearwater Resort in the very... More

silence_1984
Shanghai
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 15 June 2011

Stayed overnight, lovely room. Great restaurant, service is great. Close to the airport but far from the city, you will need a car. More

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gaggu
india
Contributor
12 reviews
4 helpful votes
3 of 5 stars Reviewed 14 June 2011

We made a booking which was cancelled by us well in advance .....and for which we had to pay up front. We were told that we could not get a refund and could use the payment within the year.....called back after a couple of months to make a booking and were told that we had to pay another NZ dollars... More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
14 June 2011

Kia ora gaggu, Sincere thanks for your recent review of our property. We regret to hear some of your comments but are most thankful for you taking the time to let us know about how we improve our overall guest experience. We hope you will take the opportunity to return to Peppers Clearwater Resort. Warm regards, Andrew Freak Operations Manager... More

patch4750
Auckland, New Zealand
Senior Contributor
37 reviews
10 helpful votes
4 of 5 stars Reviewed 14 June 2011

We have stayed here several times in various locations in the complex but like the Lakeside Villas best. Hard to beat the view fromthe deck even on a cool foggy morning as it was on our last trip. Following the recent quakes staying out of the city is the best idea and this is one of the better options. But...the... More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
29 June 2011

Dear patch4750, Thank you so much for letting us know about your recent stay at Peppers Clearwater Resort. I'm thrilled to hear you enjoyed your room so much, including the occasional foggy view. It can be a little disconcerting for some but it's certainly unique and I'm glad to hear you enjoyed it! I appreciate your honest feedback about our... More

jbg7
Invercargill, New Zealand
Senior Contributor
25 reviews
37 helpful votes
5 of 5 stars Reviewed 16 May 2011
1
person found this review helpful

My wife and I spent an overnight stay at Clearwater prior to leaving for Singapore. We found the reception staff on arrival to be kind of rude and unhelpful but apart from this everything else was great. The room was very spacious with great views looking out over the lake and golf course. The bed was large and comfy. Good... More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
19 May 2011

Dear jbg7, We are happy to hear you enjoyed your recent stay with us and very much appreciate you taking the time to let us know about it. I regret to hear your comments regarding our reception staff; this is certainly not typical of Peppers Clearwater Resort but we recognise that on this occasion our service to you fell short... More

vaibh
Mumbai
Senior Reviewer
8 reviews
6 helpful votes
4 of 5 stars Reviewed 11 May 2011
1
person found this review helpful

We stayed in the lake front suite for 2 nights. The lake view from the room, particularly around sunset, was amazing. The room was huge and with all the amenities required. The deck attached to the room on the lake is good for having barbecue. The staff were friendly and helpful. The cooked breakfast was fabulous. We had a wonderful... More

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Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
19 May 2011

Dear vaibh, Thank you so much for your feedback. We are thrilled you had such an enjoyable time at Peppers Clearwater Resort and look forward to welcoming you back again soon. Regards, Andrew Freak Operations Manager Peppers Clearwater Resort More

Gtrain217
Sydney, Australia
Senior Contributor
21 reviews
10 helpful votes
2 of 5 stars Reviewed 7 May 2011

I booked a Quay Suite for 2 nights. When I checked in they did not have an record of our booking or what I had paid $1128 for. Fortunately I had all my details with me. It was to include breakfast for both days and dinner on 1 night. On check in I was told we could not have dinner... More

Was this review helpful? Yes
Andrew Freak, Manager at Peppers Clearwater Resort, responded to this review
9 May 2011

Dear Gtrain217, Thank you so much for letting us know about your stay with us. I regret to hear that we did not provide a better level of service and professionalism. I also regret the shortcomings with your Quay room but appreciate you bringing this to my attention so I can investigate these issues further today with our department managers.... More

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Peppers Clearwater Resort Also Known As

  • Peppers Clearwater Hotel
Address: Clearwater Ave., Harewood, Christchurch 8005, New Zealand (Formerly Outrigger Clearwater Resort)

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