Stayed there in April 2013 Nice hostel near the Government Gardens as well as the Polynesian Spa, and only about 5 minutes away from the Rotorua I-site. They have some lovely walks not too far away as well. Crash Palace itself is well equipped with 2 kitchens on each level that are very nice for cooking. The toilets and bathrooms... More

Friendly reception from Max. Wifi is cheap, but not free. You can get discount bookings on local attractions at the desk and save big. Sounds like they had a real party going on downstairs (they had a DJ's desk in the lobby area!) but my room seemed fairly sound proof. Some hostels provide towels for single rooms, they didn't, but... More

My girlfriend and I stayed here for 3 nights in February 2013. This is a well equipped, fairly large hostel with great outside space out back for barbecues, and general relaxing in good weather. There are 2 main kitchens with the usual facilities, my only complaint is that people seemed to neglect to wash up after themselves and leave dishes... More

l have stayed at three hostels while in Nz .The Crash Palace was great it had everything very clean well fitted out kitchen .longe was comforatable large tv for wet days .Pool table good living space,bedrooms quite roomy and white sheets l love clean white sheets .l had a mishap with missing a bus l went back to the crash... More

Stayed here a couple days and would come back for sure! I think it's been newly renovated and it's always clean! There are two kitchens that never close and they are fully equipped, it even has a blender and food processor! There are little shelves next to your bed to put your phone or other little things, and there are... More

Great hostel, very much liveable, not overly special but then nothing to complain about either (which is a more important indicator I think). Nice living spaces, kitchen, barbecue. Good social events, had my best night out in NZ here.

This past trip to New Zealand was my first time ever staying at hostels. The first hostel that we stayed in in Taupo was just ok. I will say that we loved our stay at the Crash Palace in Rotorua. The hostel itself is very nice. It's 2 stories, has a lounge with books, a tv, and a pool table,... More

Loved my stay here! Felt like staying at a home more than a hostel, vibe was really friendly and relaxed and really liked how everyone made newbies feel welcome (have come across cliques at smaller hostels before). The hostel has a cool "Kiwi" vibe and location is great. Thanks for an awesome stay - will be back!

I was booked into Crash Palace via the i-Site in Rotorua. And what a great spot I've got. Very friendly and helpful staff (Max, if my memory serves me right). The house is very tastefully decorated and one can feel, that a lot of thought and love were put into it. The rooms and facilities are very clean. I stayed... More