We are a family of 6. We stayed here for 2 nights in April 2013, having a one bedroom apartment and a studio room. The apartment had a double bedroom, with a single bed and a sofa bed in the lounge.The studio room had a double and a single bed. The rooms were comfortable, though the mattress for the sofa... More

Fantastic Excellent value We had 7 people 3 children 2 teenagers & my partner & I $150 a night in a busy time of year that being Easter. Great value A++ if I were to have a pathetic groan it would simply be that the tv was little LOL pathetic I think because who goes on holiday to watch TV... More

Kitchen – the fridge leaked and this was evident by the rotting boards that the fridge was sitting on Unit reeked/smelt of curry - yuk The wine glasses had finger prints all over them, so we washed every dish and wiped down all the surfaces The table in the dining room had food around the perimeter – disgusting Lampshade over... More

The location is ideal for Rotorua. The facilities could be ideal with a lot of renovation. Some work has been undertaken and our unit was in reasonable condition and spacious. However, some of the facilities in the unit needed to be replaces because the wear and tear was obvious. The swimming pool was fine, but it needed some repairs around... More

We have stayed there numerous times but not in the last 3 yrs! Outside looked ok! Then went entering the room smelt old. Wot was nice! Nothing, the pool was dirty and cold and in major need of a paint! Pool area looked unloved broken trellis broken pool tiles and pool furiture broken and not even placed nicely! Our rooms... More

This was the firs motel we stayed in at the start of our road trip and so far the worst! Upon first inspection it looked OK and we thought it would be comfortable enough for a night. However we later discovered that the floor, including the carpet was sticky, the glasses etc had a funny smell to them and worst... More

I arranged this hotel for my daughters when they were visiting Rotorua for 3 nights. The room is of fair size, beds and amenities were fine. Pool is great with hot water spa. The decor is a bit old, might come through during the refurbishment. Free breakfast is alright @NZ standards. Very convenient with good car parking space. All staff... More

Totally unacceptable standards. We sourced the hotel on the internet and decided to book because of all the facilities it offered. Upon arrival, I enquired as to when the 2 rooms booked would be ready and heard a rude mumble in the background that wont be ready until after 12.00 which was fine for me to come back, I just... More

We booked this motel because it was the only one offering a room for 4 adults (an extended family group) on short notice in a holiday period. We were delighted to be able to book what appeared to be a 4 star motel (generally ranked 3.5) and decided to pay the price of $230/night they were charging. On almost every... More