We chose this motel for it's location, and with the time we had, we wanted something a little more upmarket. It is run on a very relaxed, but at the same time efficient basis. We had a small problem, caused by other guests, which was quickly solved and we settled into a gentle time there with good advice on making... More

Receptionist gave us a wrong information. Room was so messy. Spa was nt in room. It was a public spa n nt hygenic. Rooms were nt sound proff. Ceiling of the room was so old. No paint in room. Paid for 2nights bt left motel in 1night. They didnt even refund

Swiss Chalet Lodge occupies a position just off the coastal road through Paihia and close to shops and restaurants (a warning to the unwary: restaurants in much of New Zealand close much earlier than they do in Europe). The owners are extremely welcoming and are helpful with suggestions on how to get the most out of a visit. They will... More

We stayed for two nights and found the owners really friendly and helpful, the location perfect and the accommodation spacious and comfortable. It was good having access to a balcony outside our room (but note it is just down the road to the sea so no sea view). Our bathroom had a "slipper" bath (small bath) with a shower over... More

If you want a very convenient location just back from the shops and activities at the waterfront, good facilities that are well maintained and hosts that go well out of their way without being intrusive to ensure that you will enjoy every minute and aspect of your stay, this is the place to be! My wife and I stayed here... More

Really enjoyed our stay here. Fantastic location and rooms very comfortable. Best part was that Maureen and Phil were so helpful and are just thoroughly lovely people. They couldn't do enough to make sure our time in Paihia was extra special. Highly recommend a stay here.

The motel was much nicer than the photos as I was worried that it would be old fashioned based on the photos, but although it did look like a Swiss chalet it was beautifully painted and maintained and quite charming with lovely flowers. The hosts were nice, the room was very spacious with a queen bed and a single bed,... More

Maureen & Phil are fantastic Host's, I've stayed with them many times over the year's, they are always so warm & welcoming. The Motel is in a great location! Only a short walk to all restaurants, wharf & shops. The rooms are very clean, spacious & the beds are really comfortable! I would highly recommend the Swiss Chalet Motel, I'll... More

Stayed here for 3 nights the hosts are very helpful in advising and booking things for you. The motel is in an excellent position just off main road it's clean and immaculately kept with all mod cons, including laundry facilities and hot tub. Would recommend to anyone. Thanks Maureen and Phil