We stayed here for 2 nights while husband and son went to the Black Sabbath concert. Had a room on the 7th floor. Room nice and tidy and clean. Bathroom outstanding with bright lighting, usual shampoo, conditioner, etc. TV reception great with Sky on the channels. A bit out of the CBD but within 10 mins walking distance to Britomart,... More

We stayed for two nights I booked online got a good deal for location etc in Auckland and parking was cheap. We found the staff lovely, we ate in the restaurant one night which was well priced and very nice, the room on the 5th floor was average but comfortable, bed was good, air con could only be used when... More

this small hotel is very convenient for events at Vector arena, there is even a set of steps at the side of the hotel leading down to Beach street and then the arena, so in easy walking distance. Centrally placed and handy for may of the good restaurants in the area. The hotel have the best reception staff I have... More

Attending an event in Massion Bay was the main reason of choosing this hotel. I was checked in by a friendly and helpful receptionist but behind the counter, the face of a female duty manager (or Front office manger) didn’t show welcome (eyes contacted only). Lobby was a little bit dirty, tag and rubbish on the ground. The room really... More

I spent two nights here recently and I have to say my friends, while it a comfortable hotel it is somewhat pricey for what you get and a tad dated. The bed was comfortable and the rooms clean. We had in room service and the club sandwich is good. The staff are fantastico. On the not so happy side the... More

I stopped at for 1 night on 2 separate occasions in March 2013 in a twin room. Summary Overall an average city hotel, which needs updating with poor service and located quite a way from Auckland's main attractions. This review is based on my stay in rooms 309 & 212. The room amenities include: Air Conditioning, 2x Queen beds, fridge,... More

Before I started, our initial room's air conditioning wasn't working and they gave us another room with no fuss, the staff even offered to move our stuff for us even though we had unpacked. Cleanliness:- spotless! Location:- about 10-15 mins walk to CBD, the return trip is a uphill climb! Rooms:- as mentioned, excellent! Service & Staff:- really friend and... More

The Copethorne Auckland City Hotel is in a convenient location for waling to the ferry dock and to the Sky Tower. The parking is paid parking and the spaces are very limited. The staff was very helpful with directions and on two occasions printed out direstions for us.

There is not nearly enough parking,and none for disabled.When I asked the desk clerk where to park, I was given a map and some spiel on where to park.She acted like she had said it 1000 times,and the hotel could do no more to help.I think that hotel staff should keep in mind that MOST guests that arrive to a... More