My husband is a diamond member so we usually get pretty good treatment at Hilton hotels but the Hilton Auckland made us feel like royalties. We stayed here on points and still they upgraded us to a deluxe room, gave us 5 free drinks vouchers, and a bottle of chilled champagne upon arrival, plus free breakfasts and free wi-fi. The... More

Not a huge fan of Hilton Hotels, we were pleasantly surprised by the clean, contemporary decor of this Harbor side location with stunning views. Unfortunately it was too cool to enjoy our balcony. We did not have problem with service as others describe. Walking access to several harbor restaurants and shops, we enjoyed a short, two night visit. More

Had a great midweek stay at the Auckland Hilton. Location is excellent and views from 3rd floor where we were are amazing from the balcony. Shame we woke to a cruise ship blocking our nice view. That said we love the big comfortable bed best on our stay of four weeks around the country! Service is excellent as expected and... More

Stayed three times over the past two years at the Hilton Auckland and by pure luck I haven't had the cruise ship alongside problems as in other reviews. I was a passenger on the Diamond Princess which departed from Princes wharf (which gave me the idea to return and stay at the Hilton) so I can see it could be... More

This is a new hotel, o seems like it. Modern rooms, clean, good service. If you have a car, beware of the 30 dollars per night rate. But its nice and worth it. Pool is small but cool. Bar is good. Can't complain! More

Stunning location set on the harbour amongst the chic restaurants & bars of downtown Auckland. Waking up in the morning and looking out of the windows onto the upper deck of a cruise ship is a memory which will last forever. However all those amazing features were severely let down by poor service from untrained (& non English speaking) staff.... More

This place is mostly of Hilton standards, but 3 things annoyed me... Firstly, as most previous reviewers have mentioned, the cruise ship docking literally in your balcony is annoying... Imagine haing a harbor view room, waking up in the morning, going to the balcony for a nice long stretch... Well you can't do that as your stretched hand might hit... More

We had a good stay here, in a King Deluxe Harbour View on level 2. At more than 300 Australian bucks a night, it would want to be good! The room was nicely fitted out and the bed was wonderful. Great bathroom. The staff were nice and friendly. A couple of enormous cruise liners parked next to the hotel during... More

All i can say is that i wouldn't stay at this hotel ever again. The reason is that despite paying for a 'sea view' of the 8 nights there 6 of them were ruined by the giant cruiseships that dock at 6am every morning (see pics). Not only do they wake you up (forklifts, taxis etc, and general docking noises)... More