Overall a fairly good hotel. Lobby area is very nice, and rooms fairly spacious. However, they could need some "updating"/renovating of the rooms. The restaurants are good -- breakfast buffet is more than enough. Free WiFi if you join their loyalty program (better than many other Aussie hotels, but still lagging behind the rest of the world...)

This Hotel (formerly The Sheraton) is an excellent business hotel. Situated on St George's Terrace close to the river and within walking distance from everything you need. It has all you would expect from a 5 Star Hotel and the staff are great. I stay regularly and have never had an issue here. They really live up to making your... More

I have stayed here quite a few times, and find it to be a clean and comfortable hotel. The staff are very helpful and friendly. The rooms are by no means big. The bath rooms are really small. The furniture is in that old world genre. Its hard to do much work if you are travelling on business because the... More

Stayed here on 2 occasions with a touring party whilst travelling around Australia in late February 2013. Arrived at 02-00 hours tired and wary but the sleep quality and facilities were great. Had good room on 12th Floor overlooking the Swan River, bathroom was small so only one person at a time. Dined outside of the Hotel used the bar... More

Second stay here. Upgraded to executive suite with club lounge access. Giant room and great service. Room service food was average but compensated for by complimentary drinks and nibbles in the lounge. Ate at the trustee about 10minutes up the road which was delicious. Frequent flyer points now available so will come back here instead of dutton next time.

We stayed for a weekend to go out in the city for husbands birthday. We found it very clean and the rooms were of a good size. Value for money. Food was excellent. Only one problem room service was painfully slow and very over priced for a cup of coffee, and when we needed more towels took 45 minutes and... More

I have stayed at the Pan Pacific as well as the Hyatt Regency in Perth. In terms of location, the Pan Pacific is ideal as it is a convenient walking distance from the city centre. The Hyatt is twice the distance, although this is a mute point considering the free bus service. The Pan Pacific also has conveniently located bars... More

Hotel could use an update and windows that can be opened! Stayed in a Deluxe Roome for 5 nights in April. Room was ok but I found the air conditioning and lack of ability to open a window for ventialition frustrating. I do believe this is a contributory factor to the sinus and ear infection I am currently suffering from.... More

I am currently sitting in an eighth-level Pan Pacific business club room now, where the shower tap has fallen off and there is a lack of cold water (have spent 5 minutes trying to adjust the water from scalding to less scalding before realising that all the cold water taps are not working and the toilet cistern is making threatening... More