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Pan Pacific Perth

5.0 of 5
207 Adelaide Terrace, Perth, Western Australia 6000, Australia (East Perth)
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Pan Pacific Perth
Ranked #21 of 65 hotels in Perth
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578 reviews from our community

Traveller rating
    132
    211
    149
    55
    31
See reviews for
Families
45
 
Couples
227
 
Solo
20
 
Business
188
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

Outstanding hotel, staff are just awesome. I travel for business on a very regular basis and can honestly say thank you to the team at Pan Pacific Perth for a great stay and your hotel will be my place to when I'm in Perth

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Luleå
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Overall a fairly good hotel. Lobby area is very nice, and rooms fairly spacious. However, they could need some "updating"/renovating of the rooms. The restaurants are good -- breakfast buffet is more than enough. Free WiFi if you join their loyalty program (better than many other Aussie hotels, but still lagging behind the rest of the world...)

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See 5 more reviews by Jonny S for Perth
Brisbane
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013 NEW

This Hotel (formerly The Sheraton) is an excellent business hotel. Situated on St George's Terrace close to the river and within walking distance from everything you need. It has all you would expect from a 5 Star Hotel and the staff are great. I stay regularly and have never had an issue here. They really live up to making your... More

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Gosford NSW
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 11 May 2013 NEW

I have stayed here quite a few times, and find it to be a clean and comfortable hotel. The staff are very helpful and friendly. The rooms are by no means big. The bath rooms are really small. The furniture is in that old world genre. Its hard to do much work if you are travelling on business because the... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 9 May 2013

Stayed here on 2 occasions with a touring party whilst travelling around Australia in late February 2013. Arrived at 02-00 hours tired and wary but the sleep quality and facilities were great. Had good room on 12th Floor overlooking the Swan River, bathroom was small so only one person at a time. Dined outside of the Hotel used the bar... More

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GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
10 May 2013

Dear StPolo Thank you very much for taking the time to post your review following your recent stays with us. I am delighted to read that following your experiences your intention is to most certainly enjoy another visit to the hotel and we look forward to the opportunity of once again creating another memorable hotel experience. Until then, kind regards... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013

Second stay here. Upgraded to executive suite with club lounge access. Giant room and great service. Room service food was average but compensated for by complimentary drinks and nibbles in the lounge. Ate at the trustee about 10minutes up the road which was delicious. Frequent flyer points now available so will come back here instead of dutton next time.

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Perth
2 reviews
4 of 5 stars Reviewed 8 May 2013

We stayed for a weekend to go out in the city for husbands birthday. We found it very clean and the rooms were of a good size. Value for money. Food was excellent. Only one problem room service was painfully slow and very over priced for a cup of coffee, and when we needed more towels took 45 minutes and... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2013 via mobile

I have stayed at the Pan Pacific as well as the Hyatt Regency in Perth. In terms of location, the Pan Pacific is ideal as it is a convenient walking distance from the city centre. The Hyatt is twice the distance, although this is a mute point considering the free bus service. The Pan Pacific also has conveniently located bars... More

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Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

Hotel could use an update and windows that can be opened! Stayed in a Deluxe Roome for 5 nights in April. Room was ok but I found the air conditioning and lack of ability to open a window for ventialition frustrating. I do believe this is a contributory factor to the sinus and ear infection I am currently suffering from.... More

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GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
11 May 2013

Dear Shakaliros Thank you for your review and my apologies that we were unable to offer you the suite with a balcony to allow you the ability not to use the air conditioning. For a number of reasons, one of which being the safety and security of our guests, most hotels do not have in room windows that can be... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 May 2013

I am currently sitting in an eighth-level Pan Pacific business club room now, where the shower tap has fallen off and there is a lack of cold water (have spent 5 minutes trying to adjust the water from scalding to less scalding before realising that all the cold water taps are not working and the toilet cistern is making threatening... More

Was this review helpful? Yes 2
GrantRaubenheimer, General Manager at Pan Pacific Perth, responded to this review
11 May 2013

Dear Obnegu Thank you for your review and my sincere apologies for the issues you experienced during your stay with us. Unfortunately, the hotel had to conduct some necessary electrical maintenance work on our automatic switching system which ensures that we should at no time lose power to the hotel. During this power outage, all of our guests were informed... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(25)
  • Club lounge(22)
  • Star hotel(22)
  • Swan river(15)
  • Valet parking(9)
  • Very comfortable(9)
  • Next morning(8)
  • Afternoon tea(7)
  • Buffet breakfast(6)
  • Friendly and helpful(5)

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Perth > East Perth
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Perth
Price Range: €€€
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Pan Pacific Perth Hotel Perth
Pan Pacific Perth Hotel

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Pan Pacific Perth
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