Check in was fine. Staff were friendly. Rooms are not 5* rated. Walls scratched and/or dented, soap scum in the shower, rusted shower head, mould growing along the walls. Floor not vacuumed. Rubbish from previous stayer still visible in room. Second room I was given was not much better. Floor could use with a good vacuum, walls could be repaired.... More

happy to stay there again, i generally have stayed across the road at the "then" sheraton whenever in perth, happy to revisit the Novotel next time. The food was delicious , being attached to a pub was also interesting. More

I was supposed to have an early wake up call at 5.45am to catch a 7.15 plane - but did not get any and hence missed plane and the two nights away at another location. The hotel was very apologetic and gave me two nights free accomodation and a bottle of champagne and free internet and breakfast - so I... More

We've stayed in so many hotels in perth and overseas and we have to say that this hotel is pretty average.We would recommend it though for a comfortable and descent stay as there are not really that many choices around Perth City.The location is great as it is near cafes,pubs,mini mart and walking distance to the shopping center. One thing... More

My husband and I stayed here for 1 night on our anniversary. We found the directions on the website a little misleading and long story short ended up parking in the car park across the road. When we mentioned this to reception upon checking in she apologized and assured us she will look into fixing the problem. She then proceeded... More

Everything about the hotel was above average. The one thing I objected to is the underground car park fee. As a guest I would have expected not to pay for the car parking. For the 3 day stay I ended up paying a total of $75. I feel that this is a good reason why I would not recommend this... More