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All 188 Melbourne hotels

Grand Mercure Docklands

4.5 of 5
2-4 Marmion Place | Docklands, Melbourne, Victoria 3008, Australia (Docklands)
Hotel amenities
Grand Mercure Docklands
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67%
Ranked #63 of 188 hotels in Melbourne
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298 reviews from our community

Traveller rating
    88
    118
    63
    19
    10
See reviews for
Families
109
 
Couples
49
 
Solo
9
 
Business
54
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

Stayed at docklands with work mates for a footy weekend. Apartments with in strolling distance to ethiad and many restaurants. Apartments big enough for 4. great facilities awesome views had everything we needed for the weekend. Conveniently located above IGA and a bottle shop. Recommended for anyone looking for self contained accommodation in docklands.

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Nick S, Manager at Grand Mercure Docklands, responded to this review
16 June 2013

Thank you for staying at Grand Mercure Docklands. I am happy to hear that both you and your friends enjoyed your stay and thank you for your positive comments. We look forward welcoming you all back to Grand Mercure Docklands on any future visits you may make to Melbourne. More

Accrington, Lancashire
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 14 June 2013 NEW

We arrived in Melbourne to visit our daughter who was on a 12 month visa. Couldn't get into the room for 4 hours but on the positive side we were upgraded to a 2 bed apartment so it meant our daughter could have her own room for the week. Our apartment was on the 22nd floor with fabulous views over... More

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Nick S, Manager at Grand Mercure Docklands, responded to this review
16 June 2013

Thank you very much for your comments and we are glad to know that you enjoyed your stay with us. I am happy to hear that you were upgraded and that you enjoyed both the space and the views of the surrounding area. We look forward welcoming you back to Grand Mercure Docklands on any future visit you may be... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 June 2013 NEW

Great place and the staff were excellent at reception. Allowed us early check-in which was so helpful after arriving by plane. Recommend the Grand Mercure to all for convenience and easy tram access to the city.

Review collected in partnership with Accorhotels.com

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Nick S, Manager at Grand Mercure Docklands, responded to this review
16 June 2013

Thank you for choosing to stay at Grand Mercure Docklands. We were delighted to note thay you had enjoyed your stay and thank you for your feedback about our staff; it's always a pleasure to receive positive feedback. Your comments will be shared with all our team. Guest reviews enable us to monitor our standards and we look forward to... More

Chicago
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 12 June 2013

This hotel is completely out of the way if you are visiting Melbourne. The rooms are pretty small for serviced apartments. They are all chopped up and there is just not enough room to fit a bedroom, living room, dining room, kitchen, bathroom,and outside deck in such a small space. It all feels very clostrophobic! The gym is ridiculously small... More

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Nick S, Manager at Grand Mercure Docklands, responded to this review
16 June 2013

Thank you for staying at Grand Mercure Docklands and for taking the time to post your review on Trip Advisor. Guest reviews enable us to monitor our standards and I am happy to hear that you found the room clean and tastefully decorated. My apologies that you found the room too small however all our apartments do vary in size.... More

Perth Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 7 June 2013

This is a nice apartment style hotel , i had a 1 bedroom apartment, and it was very nice, well appointed. But the downside to this stay is the construction happening ALL around this hotel. The noise is unpleasant and constant. If i had a choice i would stay here , but only once the construction has been completed, but... More

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See 2 more reviews by THE_SHEV for Melbourne
Nick S, Manager at Grand Mercure Docklands, responded to this review
11 June 2013

Thank you for choosing to stay at Grand Mercure Docklands and thank you for your positive feedback about the apartment that was allocated to you. I'm sorry to hear about the construction noise from the neighbouring building but I'm happy to say that this will be all over shortly. We look forward welcoming you back on any future visits you... More

Bundaberg, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 7 June 2013

We booked a 2 bedroom aprtment at Grand Mercure Apartments Docklands. We had wanted an apartment but didnt realise we would be put in a building not even close to the Mercure building or reception. We arrived in the dark and then was sent walking in the dark to find another building in which are apartment was in. It was... More

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Nick S, Manager at Grand Mercure Docklands, responded to this review
11 June 2013

Thank you for choosing to stay at Grand Mercure Docklands. Guest reviews enable us to monitor our standards so I appreciate you taking the time to post your review on Trip Advisor. It is only through constructive feedback such as yours that we are able to improve our service standards. Please accept my apologies that you were not escorted to... More

Klang, Selangor, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 June 2013

2 bedroom serviced apartment's ocean view was fantastic ! Convenient location with plenty of restaurants with so much variety. Easy accessibility to Harbour Town Shopping Centre definitely help ! Staff are helpful and friendly. Testament for my staying there for the third time.

Review collected in partnership with Accorhotels.com

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Nick S, Manager at Grand Mercure Docklands, responded to this review
6 June 2013

Thank you for returning to Grand Mercure Docklands. I appreciate you taking the time to post your review on Trip Advisor, and I'm also pleased to hear you enjoyed your stay with us. Thank you also for your kind words about our team; it's always a pleasure to receive positive feedback. Your comments will be shared with our team. We... More

Perth, Australia
1 review
5 of 5 stars Reviewed 4 June 2013

We were very happy with our recent stay at the Mercure Docklands. The location is great, only a five minute tram ride to the centre of town. Very spacious and clean. The bedding was excellent and the view are to die for. Thanks we will return again very soon.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Nick S, Manager at Grand Mercure Docklands, responded to this review
6 June 2013

Thank you for choosing to stay at Grand Mercure Docklands. I am happy to hear that your recent stay with us was enjoyable. We look forward welcoming you back to Grand Mercure Docklands on any future visits you may make to Melbourne. More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 3 June 2013

Studio deluxe rooms are in a building that is only 4 storeys high, surrounded by very high buildings also part of the Grand Mercure Apartments . Only view is of the extensive construction site across the road, with truck noises, talking and construction noise from at least 6.30am. The "balcony" measures no more than 1.8 metres x 1.4 metres. Impossible... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Nick S, Manager at Grand Mercure Docklands, responded to this review
6 June 2013

Thank you for staying at Grand Mercure Docklands and for taking the time to post your review on Trip Advisor. I am disappointed to hear that your experience did not meet your expectations with regards to the room allocated to you. When you are next planning a trip to Melbourne please come via myself and I'll ensure we allocate a... More

Newcastle, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 May 2013

We stayed for 4 nights in a 3-bedroom apartment. The apartments are in a great location, close to Etihad Stadium, Woolshed Pub, James Squire Hotel, Harbourtown Shopping, the city circle tram, and the list goes on. I left with a great feeling about Melbourne. The only downside was that the bedrooms were tiny....... barely enough room to place your suitcase.... More

Was this review helpful? Yes
Nick S, Manager at Grand Mercure Docklands, responded to this review
3 June 2013

Thank you for taking the time to post your review on Trip Advisor. I am happy to hear that you enjoyed your stay with us and thank you for your positive feedback about our location. We look forward welcoming you back to Grand Mercure Docklands on any future visits you may make to Melbourne. More

 
 
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Additional Information about Grand Mercure Docklands

Also Known As:
Grand Mercure Docklands Hotel Melbourne
Grand Mercure Docklands Hotel
Mercure Hotel Melbourne
Grand Accor Docklands
Address: 2-4 Marmion Place | Docklands, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Amenities:
Fitness Centre Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Family Hotels in Melbourne
#55 Luxury Hotels in Melbourne
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The waterfront Grand Mercure Apartments Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more   less 
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