i had never previously thought of staying in this part of town.
Normally I stay in what is called the "Paris" end o Melbourne within say 1 or 2 blocks of the centre and my favourite shops, laneways and restaurants.
The Clarion was perhaps 5 blocks away but as I had arrived a day early for my committed stay at...
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Close to nice parts of the city and easy to get to from the airport. Nice sized room, microwave and mini bar, plus the all important comfy bed :-)
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Dear valued guest,
Thank you for taking the time to provide us with your feedback, we are delighted that you enjoyed your stay and we look forward to seeing you return in the near future.
Kind regards,
Kyan May - Executive Office
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Each year we travel to Melbourne for either work or pleasure and stay at the Clarion Suites Gateway. Each time for the past 8 years we have had the pleasure of staying at the Clarion Suites Gateway. The accommodation and friendly service is outstanding. The location is close to all attractions and transport is at the door step. The venue...
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Dear Mr Worshott,
Thank you so much for staying with us once again, it is very much appreciated.
You are very kind with your comments, it gives us utmost pleasure that you continue to enjoy your time with us, as this is our very purpose. Your feedback allows us to create a level of engagement so that we are in...
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Location wise - this hotel is strategically located as it is directly opposite crown casino and abt 5 mins walk from flinders station. The service you get from this hotel is good - no complain. The room is very clean and of a good size with a great view of the southbank and the river. The bed is soft and...
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Dear valued guest,
Thank you for taking your time to review our hotel. We are happy to hear that you enjoyed our strategic location, comfortable bed and we must agree that our view from the rooms is one of the best in Melbourne. We regret to hear that the breakfast options were not to the standards you’d expect and we...
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This was our third stay and the least impressive. That’s not to say we didn’t enjoy the stay but there were several things that were irritating. Let’s start with the good things.
The staff – the “normal” staff are what makes this hotel stand out. By “normal” I mean the staff who are not front desk managers. With the exception...
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Reviewed 15 June 2011
Reviewed 28 August 2010
Dear Valued Guest,
How wonderful to know that you are still thinking of us, thank you also for your feedback again, via Tripadvisor.
I do apologies that our follow-up communication after your latest stay did not reach you.
We are all particularly impressed that you have recalled by name a few of our team; this is delightful I will ensure...
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We recently stayed in a one bedroom riverview suite at the Clarion. The suite had fantastic views across to the southbank and up towards Flinders St station. The room had everything that we needed for our stay and the bed was so comfortable. We have stayed at the Clarion several times before and have always found it to be consistent...
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Dear valued guest,
We’re so pleased to hear that our location and room meet all your business travel needs. Comfort is of the utmost importance, especially while traveling, and we’re happy to hear you found our bed so comfortable. We’d like to thank you for your patronage and we hope to welcome you back for another stay very soon!
Kind...
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Last December 2011, my family had a week's vacation at Rosebud in Mornington Peninsula before we drove back-up and stayed two nights at Clarion Suites Gateway in Melbourne CBD prior to our return trip to Malaysia. We were met by the Manager upon arrival at the basement carpark and he was on hand to help us with our luggage, which...
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Dear valued guest,
We’re so pleased to hear that our service, room and location live up to your expectations. As a measure of improvement we hope to be rolling-out a wi-fi solution this year, and improved breakfast selections, based on a slightly different presentation service method & system. We’d like to thank you for your patronage and we hope to...
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I have stayed several times at Clarion, which is centrally located, has great rooms, most overlooking the Yarra and Southbank, an excellent dining room.All the staff are genuinely warm, welcoming, efficient and competent and make the stay the more enjoyable.
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Reviewed 5 July 2010
Reviewed 7 April 2009
Dear valued guest,
Thank you for sharing your thoughts on your stay here. First we’d like to thank you for your continued patronage and are happy to hear positive feedback from your stay. We look forward to welcoming you back to Clarion Suites Gateway in the future.
Kind regards,
Kyan May - Executive Office
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We loved this Melbourne hotel so much that 18 months later we returned and booked a river view room with balcony. Super clean, extra comfy, easy check in and fantastic location. Cant wait till next time. Thank you again Clarion Suites Gateway
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Dear valued guest,
Thank you for staying with Clarion Suites Gateway again, it is lovely to have you return to our hotel. We look forward to welcoming you back in the near future.
Kind regards,
Kelly Matthews - Executive Office
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We booked a KingStudio Riverview as we needed the facility to be able to cook a quick meal before going out to an event. The room was lovely and spacious with a nice front view, and all facilities were available. Bed was comfortable. The soundproofing from the street is very good.
Staff were extremely welcoming - the standard of service...
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Dear valued guest,
The team at Clarions Suites Gateway are delighted to hear that you enjoyed your recent stay with us. Indeed, our Riverview room is the most popular among the guests and definitely a good location for business or leisure. We are looking forward to your return to Melbourne.
Kind regards,
Kelly Matthews - Executive Office
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