Great location , but I paid a bit high for the room . The decor is a bit tired and a bit of dirty linen left behind ..bed was clean and super comfortable . The staff were very good and breakfast was very good . The only other slight annoyance was the car on its return was seat moved ,that's... More

Very pleased with size and amenities. Only complaint was only 2 standard tea bags, but 4 or more herbals. Sorry a bit old fashioned. A great location, with generous sized rooms. Very quiet and well presented.

Beautiful building which has been well converted from offices; size of apartment constrained by original use so no room for lounge chairs in ours but good kitchen area (not that you want to use it much in Melbourne). Enjoyed all our meals in the restuarant.

Historic building with wonderful ambiance and rooms with 6 meter ceilings. Very comfortable rooms with kitchen facilities. Double glazing makes rooms very quiet despite being on busy street and next to railway. Being close to Spencer Street Station and the city air terminal makes it an ideal location for travelers arriving by air, rail or coach We've stayed at this... More

A grand old Victorian pile tucked into a corner of Melbourne. Easy access by car as you simply drive off and on the motorway. Secure on-site parking for $35 a night. Once the headquarters of the Victorian Railways, it is right next door to the Southern Cross Station making it ideal for travellers by rail or taking the shuttle bus... More

Stayed this weekend for 4 days, 9th to 13th May 2013. Beautiful imposing building. Very welcoming reception staff who allocated a high floor room with a balcony as requested, room 610 on the top floor. Room was extremely spacious, bed was lovely, view great. Overall a very impressive room. Its only when you nit pick that you notice the bathroom... More

extraodinarily spacious in keeping with the old building. Heating is loud and lighting subdued. Comfortable soft bed. Very surprised about the hotel it is grand and not your usual small modern space conscious room. I really liked by four nights stay.

A magnificent old building with loads of history and character. The size of the hallways and our room were impressive, especially the upstairs king bedroom and ensuite. We were given a room upgrade without asking and the free internet, breakfast included and late checkout option of 4 pm were all excellent components to the package we selected [Weekday business]. The... More

After several stays under Accor's 50% off SuperSale, I have noticed a pattern... Service staff (Reception, Conciege etc) noticibly drop their service level/attitude once they see the room rate you are on. You will generally get the poorest room within the category you have booked, and the *attitude* shucks.