Excellent property,excellent staff,room size was decent with extra bed as we got an upgrade.the entire stay was very welcoming.the people in the restaurant were very friendly and helpful.we had breakfast included in our package.the food quality was also good. the only thing that i was expecting was that it was my husbands birthday during our stay and i asked them... More

We stayed in this hotel for 2 nights. The rooms were excellent, bathrooms clean. What does surprise me is that you have to pay for wifi!!! Breakfast was good, a big selection of different foods. The location is perfect, next to the theatre where King Kong was playing. Everything is walking distance. On top of that Melbourne is a beautiful... More

Despite minor gripes from my previous stay, I think this is the best hotel in Melbourne. Arrival and greeting in taxi excellent, including an unexpected and much appreciated record of the taxi number in case I had forgotten something. Checkin was warm, friendly and very quick. Standard rooms here are spacious, modern, clean and very comfortable. The bathroom, which I... More

The hotel is located in an ideal position, walking distance to everything! Service was also fantastic - from the valley service to room service. We also used the pool/spa/sauna and this was a great way for us to relax during our stay. The spa was a little cold however, so this is definately an area that can be improved upon,... More

Beautifully appointed hotel, in a fantastic location. From the welcome at the door, through the check in and in every other interaction with the staff, it was warm and friendly and welcoming. The hotel is right in the thick of melbourne, minutes walk to lots of places you are probably going to want to see if you're a Melbourne visitor.... More

I recently turned 29 and decided to have a High Tea and chose the Westin as their high tea looked great. I booked for 15 people and explained that there would be 10 - 15. I then asked for a confirmation email to be sent which they agreed, nothing was received so i called 2 days later, nothing again, then... More

I recently completed my second stay here with my wife as we visited for three nights to attend a wedding. From start to finish, we thought it was a pretty terrible stay. It just seemed that the staff couldn't get anything right the whole time. And every time we complained about a problem, the staff made out like we were... More

From the warm welcome in the foyer to the smiles at breakfast it was a joy to be staying at the Westin. Central location with everything Melbourne has to offer on the door step. Nothing was too much trouble for the staff, from room service to umbrellas and changes of itinerary all handled with a smile.

A very professional and well located hotel. Always get a warm welcome on arrival and nothing is too much trouble for this friendly team. I had arrived hours early but they found me a room so I didn't have to wait around. The rooms are spacious, clean and well presented but the main benefit has to be its location. I... More