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All 194 Melbourne hotels »

Quest on William

4.0 of 5
172 William St., Melbourne, Victoria 3000, Australia
Hotel amenities
Ranked #78 of 194 hotels in Melbourne
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    8
    26
    11
    1
    2
Date Rating
teresahuang
Perth, Australia
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 19 December 2011

Stayed there for 5 nights with my husband, 4yo son and my mum, in a standard 2br apartment. Very clean, furniture are as new, sofas are comfortable. Apartment size is ample. Kitchen is well equipped. Laundry is right outside 2nd bedroom but washer and dryer are very quiet so didn't bother my mum at all. Reception staff are frendly and... More

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Aimee Royle, General Manager at Quest on William, responded to this review
10 January 2012

I would like to take this opportunity to thank you for your review of Quest on William. We are very happy to hear that you enjoyed your recent stay and it is a pleasure to receive your feedback. I certainly take on board your "Cons" comments and can assure you I will be investigating ways in which to rectify these... More

LizzyHo
Singapore
Senior Contributor
30 reviews
26 helpful votes
4 of 5 stars Reviewed 9 December 2011

Took up the fantastic offer on their townhouse, which was more like a 2-storey penthouse. The living & dining are on the lower level with a toilet & laundry. There is also a spacious corner next to the kitchen with a sofa bed. The windows are not double proofed thus the sound of the trams & traffic can be heard,... More

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Aimee Royle, General Manager at Quest on William, responded to this review
10 January 2012

Thank you for your review of Quest on William. We are very happy to hear that you enjoyed your recent stay and it is a pleasure to receive your feedback. Unfortunately in a CBD location we can sometimes experience street/traffic noise, we have taken steps to rectify this by double glazing windows in all of our lower floor apartments. We... More

Dale A
Melbourne, Australia
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 24 November 2011

My company put me up here for two weeks, and it was a very nice place! In the Central Business District (CBD) so much of the downtown area was easily accessible! I stayed in a 2 bedroom, 1 large bathroom, and fully stocked kitchenette. Was a very clean space that was more than ample for 1 international traveller! Staff was... More

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Aimee Royle, General Manager at Quest on William, responded to this review
26 November 2011

I would like to take this opportunity to thank you for your review of Quest on William. We are very happy to hear that you enjoyed your recent stay and it is a pleasure to receive your feedback. We pride ourselves on offering convenient, spacious and affordable accommodation for the leisure and business traveler alike, and hope we can welcome... More

Lambchop123
1 review
3 of 5 stars Reviewed 12 November 2011

Rooms - spacious and overall well furnished with basic facilities Service - terrible! First day they didnt service our room. They made up some lame excuse that the do not disturb sign was up - it wasnt! And one of the days the sheets werent even changed. Then one of the staff doubleparked in front of our car. We couldnt... More

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Aimee Royle, General Manager at Quest on William, responded to this review
15 November 2011

I am sorry to hear that your stay was not enjoyable. We pride ourselves on providing clean, convenient and service friendly accommodation and the fact that you're disappointed means that you must of experienced a very rare, sub-standard at our property. I would like to thank you for taking the time to review our property and voice your concerns regarding... More

barrindp
barrindp
Contributor
14 reviews
4 helpful votes
5 of 5 stars Reviewed 10 November 2011

This property is located in between the busy shopping area and the night life ends of Melbourne and close to the Southbank Precinct. We stayed 6 nights in a two bedroom apartment, which was clean, quiet spacious and comfortable. The kitchen is compact but very useable with a good range of crockery and utensils. The bathroom was clean with separate... More

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Aimee Royle, General Manager at Quest on William, responded to this review
15 November 2011

Thank you for your recent review of Quest on William. We are very happy to hear that you enjoyed your stay and it is a pleasure to receive your feedback. We pride ourselves on offering convenient, spacious and affordable accommodation for the leisure and business traveler alike. We look forward to welcoming you back to our property again soon. Aimee... More

johnwalked
Woodville, NSW
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 4 November 2011

Great location, extremely friendly front desk and great service people. The biggest problem is an unnounced service period for the second elevator, meaning that only one elevator serviced a highrise apartment block. Anything up to a ten minute wait at busy time. Apartments are conveniently located to all services, including 24 hour grocery/bottle shops, and also any number of inexpensive,... More

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Aimee Royle, General Manager at Quest on William, responded to this review
10 November 2011

Thank you for your recent review of Quest on William. I am very happy to hear that you enjoyed your stay and it is a pleasure to receive your feedback. I certainly take your comments regarding the elevator on board. Unfortunately due to a scheduled replaced of our entire elevator system, it has caused longer than expected delays when traveling... More

Gimme_a_holiday82
Singapore, Singapore
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 23 October 2011

We stayed 1 night in the 2 bedroom executive after coming back from Phillip Island and then for another 2 nights in the 2 bedroom apartment after the Great Ocean Road drive. We found ourselves measuring all the other apartments against Quest on William after the 1 night's stay and were really looking forward to the last 2 nights stay... More

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Aimee Royle, General Manager at Quest on William, responded to this review
23 October 2011

Thank you for your recent review of Quest on William. We are very happy to hear that you enjoyed your stay and it is a pleasure to receive such great feedback. We pride ourselves on offering convenient, spacious and affordable accommodation for the leisure and business traveler alike. We look forward to welcoming you back to our property again soon.... More

Ju-liann22
Brisbane, Australia
Reviewer
4 reviews
4 of 5 stars Reviewed 19 October 2011

I have recently returned from my first trip to Melbourne. Quest on William was a great place to stay for location & convenience. I stayed in both the 2 bedroom standard & the 2 bedroom executive. They were both great but the 2 bedroom executive was much more spacious. Staff were very helpful & the little cafe next door is... More

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Aimee Royle, General Manager at Quest on William, responded to this review
20 October 2011

Thank you for your recent feedback. I am happy to hear you enjoyed your stay at Quest on William. We look forward to seeing you next time you travel to Melbourne. Warm Regards, Aimee Royle (General Manager) More

Clearclearclear
Wodonga, Australia
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed 17 October 2011

We stayed here in a 2 bedroom apartment for 2 nights. We found it very clean and extremely spacious and comfortable. The staff were helpful and friendly. It had everything we needed and we would definitely stay again. More

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Aimee Royle, General Manager at Quest on William, responded to this review
19 October 2011

Thank you for your recent review of Quest on William. The team and I are happy to hear you enjoyed your stay, and trust we have the pleasure of welcoming you again soon. Aimee Royle Quest on William (General Manager) More

NickD1011
Mildura, Australia
1 review
1 helpful vote
4 of 5 stars Reviewed 22 September 2011
1
person found this review helpful

Stayed for one night but will definitely be back. 2 bed apartment was probably the cleanest we have stayed in (and we are fussy!). Very comfortable and very tidy. Excellent position for Melbourne CBD and Bourke St Mall, the staff were very helpful, knowledgeable and efficient. The last Quest we stayed at in Melbourne let the company down, however this... More

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Aimee Royle, General Manager at Quest on William, responded to this review
25 September 2011

I am happy to hear you enjoyed your stay at Quest on William and I thank you for the feedback. We look forward to seeing you next time you travel to Melbourne. Warm Regards, Aimee Royle (General Manager). More

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  • Quest On William Melbourne
Address: 172 William St., Melbourne, Victoria 3000, Australia

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