Great location and facilities. Only disadvantage is no free wifi which should be standard in a high class establishment. Staff wonderful and offered a lot of support and assistance. So handy to casino, convention centre, aquarium, Southern Cross station and so many places to eat

Stayed here while at a conference at Jeffs Shed. Booked last minute via the Qantas.com website (Was cheaper than the price quoted by the hotel direct) $250 a night with some great Qantas Freq Flyer points as well. Is linked via an internal walkway to the Crown complex, much appreciated when you don't want to brave the cold/wet Melbourne weather.... More

We decided to stay in town instead of driving all the way back to the peninsula, what a nice surprise when we got a room at the Metropol at Crown. Great service, great room and bar28 on the top floor, Wow!, The people were very helpfull, the rooms very stylish. Prices were better than I thought they would be. Do... More

Our second stay at Crown Metropol, this time over the June long weekend and it was even better than our first stay. Even with the busy bookings, our room was ready when we arrived at 11.15am, check-in and out very efficient with no waiting and very friendly and welcoming staff. Central spot and easy tram ride or walk to most... More

Wonderful service, fantastic check in and out, location perfect to all areas we needed to attend, friendly helpful staff, beautiful room with a view, clean and fresh, so many restaurants and cafes blues buy, child friendly, security great, beds comfortable, showers size excellent and I can highly recommend Isika Day Spa, My massage experience was one to remember for a... More

Nice hotel but the service was poor. We stayed here for just the one night, really looking forward to the hotel. Service was not great. It was as if we were interrupting the front desk staff by checking in. Not a great first impression. The room itself was lovely - but would have given 4 stars if there was a... More

Had a very nice stay here on the weekend. Nice clean rooms and great service. Also its conneted to the entertainment complex so we had a good time with the family and didnt even have to go outside in the cold.

We had always favoured the Docklands Hilton to stay during our weekends in Melbourne. The Crown Metropol is now our favourite by a long way. Things we love: it is a relatively new hotel; its rooms are really generous; the infinity pool with unobstructed views of the city (including plunge pool and daybed area) is amazing; the bathroom amenities are... More

Our stay has exceeded expectations, although it is winter and cold outside, everything we need is right here. We have a choice of the more expensive fine dining experience or an on the go cheaper option. The room is stylish, large, clean, cosy with great views (we do have a corner room on level 11) We explored the entire complex... More