The hotel was not as expected from the internet site. Problems:- Sharp bathroom fittings, TV not working, Inadequate lighting unable to read, Noisy in room due to hotel staff and trades outside constantly, Excessive steps to get to rooms, no exhaust fan in bathroom, bathroom very small, bar facilities limited and not available most times, no minibar but charged accordingly,... More

We selected the hotel because of location and a good deal for B&B. The hotel is newly refurbished and in the process sterilized. Not much character, but the rooms are very comfortable and clean. The buffet breakfast was poor - they kept running out of things and were slow to clear tables. Easy to fix guys!

Old and tired. Dark and dingy. Very overpriced for what we received and expected. No mini bar, although advertised as part of the room. Not even a bottle of water. Our room service breakfast was ridiculously expensive and cold when it finally arrived. When we used a cup or glass, it wasn't replaced. we only had one teaspoon for 3... More

Old-fashioned character but missing on essentials for business. Room only has a bedside lamp for light making it near impossible to work. There are also no power points near the desk. TV is a tiny old CRT. On pro side it is right in town, staff are helpful and polite, room is clean and bed comfortable

Stayed here a year ago and was not impressed then. Due to lack of options I have come back and have to say I'm still not impressed. Hotel has character and staff seem helpful, but the rooms in the older section require an update. TVs are still old crt's and the reception is bad on all channels. Hopefully there will... More

Have just come back from staying at this Hotel. Joel on the front desk bent over backwards to make us feel welcome and assisted us when we were leaving. Really good value suite plenty of room and close to Salamanca. Highly recommend. We looked around but for Advantage Plus members excellent value and close to everything.

Great location, on arrival to the hotel we were well treated and given advice on where to have lunch the staff were friendly. Great parking is provided for guests. Our room was large and nicely appointed, I am aware that the place is currently being renovated so we put up with a few quirks like the old TV. House keeping... More

I stayed in Hadleys for 5 nights for work. I was booked into the 'heritage' side of the hotel. When I was checking in a heard another guest at reception insisting on staying in the refurbed part of the hotel which should have sounded some alarms. Went to my room which was quite large if very dated in decor. It... More

I stayed at this hotel with my family, the TV was from the 70's you could not access the movies and the reception was terrible, should have been told before we checked in that this was the old part of the hotel that they were currently doing up, it smelt like a fire and to top it off had a... More