My boyfriend and I have been working out bush for 6 months not and desperately needed a break. I booked laloft for us for 3 nights and couldn't have asked for more. I was contacted my the company the day before to organise meeting someone to check us in the night of arrival. The woman who checked me in was... More

We booked from New Zealand and stayed here (Oaks Horizon Blg) from 2-9 May. The location is very convenient. Our first 4 nights were in Apartment 604. The state of cleanliness was quite poor. It was obviously a long time since it had seen a vacuum cleaner (even found a cigarette butt behind the desk). Bathroom basin was gritty. Toilet... More

Apartments are all individually owned, so I can see why, detail to cleanliness can be amiss for one example we found old dried up milo in one of the mugs in the cupboard. If you don't have high standards then you will be fine to stay here.

When booking with the staff we were happy at their politeness and prompt assistance in dealing with our questions.When we arrived there we noticed that we were at the wrong place [2 with same address] 1.not enough info supplied.We finally went to the correct address about 3 mins drive. Any way with a few hassles we finally met with the... More

We booked and arived to stay at La Loft Apartment (Nth Terrace) to find we had booked the wrong dates. Kevin from La Loft could not have been more helpful. He somehow found us an apartment the first night and arranged a roll-away as we had booked a larger one than he could arrange at such short notice. We moved... More

Our family stayed in a two bedroom apartment. The key feature is the location next to the train station, tram line and city circle bus route. Easy to get everywhere. The apartment was spacious. All basic requirements are in there but consumables eg soap are limited. Room was clean. We had no issues disposing of own rubbish. No phone and... More

We stayed in the oaks horizon building in a one bedroom apartment. Good location for new years eve and stayed there for a few days. The bathroom was full featured, though wasn't thoroughly clean and there was some mould build up in the shower. It had a kitchen, though not enough utensils and glasses. There weren't any tongs or an... More

On booking an Executive apartment, for 7 nights over New Year, we received confirmation we were booked into the Oaks Embassy. We knew La Loft was not part of the hotel, rather a private business, so no issue with contacting the agent to let them know when we were arriving, and the agent contacted us a number of times during... More

Stayed at La Loft twice, both times booked by work so I didn't have a choice but to stay here. First time stayed 2 weeks in an apartment in Oaks Horizon building. Second time it was in the Embassy building. If I had spent my own money to stay here I would've been very annoyed. Both apartments were really dirty;... More