Heron Island Resort (Heron Island, Australia) - All-inclusive Resort Reviews

Also Known As:: Heron Island Hotel Heron Island; Heron Island Hotel

Address: Via Gladstone, Heron Island, Queensland 4000, Australia

Phone Number:

Region: Australia > Queensland > Heron Island

Amenities:

Restaurant Suites Swimming Pool

Hotel Style:

Ranked #1 of 1 hotels in Heron Island

Price Range: €€€€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Heron Island is a true coral cay right on the World Heritage Listed Great Barrier Reef of Australia. Here you swim off the beach to an endless garden of coral. Activities include guided island and reef walks, semi-submersible cruises, bird watching and beach picnics, plus a Kids program. Voyages Heron Island is famous around the world for its scuba diving and snorkeling. ... more less

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365 reviews from our community

See which rooms travellers prefer - 106 traveller tips

Michelle141510

Woy Woy, Australia

1 review

1 helpful vote

“Heron Island A place of dreams”

Reviewed 16 May 2013

Hi, My family and I recently returned to Heron Island in April 2013, 18 months after our last visit. The island is a natural beauty. Abundant with birdlife and the ability to snorkel from the beach just adds to this islands charm. We stayed for 9 nights this visit and 6 last time. (school holidays) At the end of a... More

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ScubaWife

Los Angeles, California

Top Contributor

67 reviews

26 hotel reviews

Reviews in 37 cities

67 helpful votes

“Nice but.....”

Reviewed 13 May 2013

We were there in early March and apparently that was not a good time of year to do this as it is their rainy season. We only got a shower or 2 but it was quite windy and that made the water very rough. The trip over on the boat was horrendous. There were 10 foot seas. Fortunately we had... More

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Hi Scubawife We appreciate you taking time to offer a review, and trust you had a safe return journey. It is great that you enjoyed so many aspects of the Island and Resort and we regret you had such unfortunate weather during your time with us. Best regards Ross Greeenaway Regional General Manager More

CanberraRuby

Canberra

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

8 helpful votes

“professional diving crew, great food”

Reviewed 11 May 2013

We had the unfortunate situation of arriving in Gladstone only to be told we could not get over to Heron because the desalination plant had broken and they had decided not to take on a more people even though we had booked and paid well in advance. At the time I was devistated. We had to hire a car and... More

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Thanks for the positive review and we are delighted that you enjoyed all we had to offer, in particular the diving! We noticed you stayed 9 months ago and can assure you all our Desal Plant issues are well and truly a thing of the past. Best regards Ross Greenaway Regional General Manager More

dkhay

Pac NW

Senior Contributor

26 reviews

15 hotel reviews

Reviews in 20 cities

19 helpful votes

“Pluses and Minuses”

Reviewed 9 May 2013

Pluses: We saw turtle hatchlings, schools of fish, reef sharks, sting rays; once in a lifetime stuff. It's a small island where you can snorkel off the beach or pay for an excursion to snorkel with the divers. Minuses: Yes, we saw turtle hatchlings, but only by sheer luck. They come out after sundown, and you can't use a flashlight... More

Thank you for your feedback, the abundance of marine life here at Heron is truly amazing and we are delighted that you experienced so much of that first hand, including the hatchlings! I notice your visit to Heron Island was last February and I am very confident that you would notice a vast improvement in our Food service and product... More

Lauramcb

Noosa, Australia

2 reviews

Reviews in 2 cities

2 helpful votes

“Beautiful place to get away for a while!”

Reviewed 8 May 2013

My partner and I booked in at Heron Island for 4 days during the week. I decided to read the reviews about a week before our trip and found a lot of negative comments about the Resort, needless to say I was a little anxious after reading through the reviews. Having paid $1,500 for the trip my standards had been... More

We appreciate your review, and apologize for the lack of service with the Fishing trip enquiry and Marine Centre. We are very happy that you found the food of a high quality, and that you were able to take great advantage of the Islands natural wonders. Best regards Ross Greenaway Regional General Manager More

brodie28

Brisbane

Senior Reviewer

7 reviews

Reviews in 4 cities

“Great Place for Relaxing with Family and Friends”

Before holidaying on Heron Island we had read many poor reviews so I expectations were not high. Yes there are issues as it is a little 'run down' and in need of some work but it is also absolute paradise! The beaches are white, the water crystal clear. The snorkelling and diving is incredible! (Turtles, sharks, live coral, giant clams... More

Dear Brodie28 We appreciate the review and that you enjoyed your time with us, also the natural attributes of the Island. We look forward to seeing you back soon. Best regards Ross Greenaway Regional General Manager More

jays094

Contributor

18 reviews

16 hotel reviews

Reviews in 15 cities

30 helpful votes

“Great for families but no so for couples”

Reviewed 7 May 2013

We stayed at Heron Island on our way beck from Wilson and comparison would be terrible unfair. However, in comparison to other traditional Queensland Island resorts the overall view was "about average" and possibly good for families but for couples with a need to relax and enjoy peace and quiet it probably not the best option. The Island itself is... More

Thank you for the review, and we are pleased that you enjoyed Wilson Island so much and also had the opportunity to stay on Heron Island. School Holidays were evident when you stayed and we can assure you that outside of these periods the ambience is more relaxed for couples and families alike. Best regards Ross Greenaway Regional General Manager More

Pauly350

Brisbane, Australia

“Amazing location - horrible everything else”

Reviewed 28 April 2013

The location of Heron island is amazingly beautiful but yet the owners/operators of this resort have stuffed it up completely. This was our 2nd trip to the island having been there 18 months ago and how it has changed for the worse. It started with our upgraded room (beach front) was a 500 meter walk through bushland, when we asked... More

We appreciate your feedback and are disappointed that your experiences fell short of expectation - for that we sincerely apologize. Our organization made the decision last year to close for six weeks this May and June to invest considerable resources into upgrading facilities, and attending to the types of issues that age has brought to our facilities. We are though... More

sandyk052

New York City, New York

6 hotel reviews

Reviews in 8 cities

11 helpful votes

“A little disappointing!”

My husband and I went to Heron Island based on our friend's experiences from 8 years ago. We thought Heron Island was very nice, but was a little disappointed in the condition of the Coral . I think it had deteriorated in the past 8 years. We took the only snorkeling excursion which was also a dive boat. It was... More

Dear Sandyk052 Greatly appreciate the review and constructive comments, in particular we will review the Dive and Snorkel issues. We regret that bad weather marred your Ferry journey and trust you recovered quickly. Best regards Ross Greenaway Regional General Manager More

ElvisNewcastle

Newcastle

4 helpful votes

“Don't be put off, Paradise is not lost!”

Reviewed 27 April 2013

My wife and I almost cancelled our Heron Island holiday this week based on the appalling (ridiculous) reviews by some recent guests. What a tragedy that would have been! Heron Island is absolutely beautiful and my young family and I have just enjoyed four of the most amazing days on an island paradise. I think the secret to enjoying Heron... More

Hi Elvis and thank you for the positive review. I know it will be appreciated by our young team, and certainly put a smile on their faces. Best regards Ross Greenaway Regional General Manager More

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Heron Island Resort All-inclusive Resort Reviews, Heron Island

Heron Island Resort

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